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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Went to place an order for a dash mat. Site prompts an agent that is slow and doesn't state the "savings" until about 20 minutes into interaction. I ended up getting $1.97 off a dash mat. What a ridiculous waste of time. That's more of an inconvenience than a discount since I'll never get my 20 minutes back. Lame.
Went well. Tyler knew what I had, what my concerns were and found the bed cover that will work.
Nice to speak with a knowledgeable and friendly associate who took good care of what I was looking for. Will not hesitate to come back
Landers Mclarty was great! With their discount and the current mfg rebates, I got $12,500 off the sticker!
Christopher was awesome. I had a running board mat get loose and lost. I had bought the Gladiator running boards several years ago when i bought a new truck. Christopher did some research and nailed it head on. The mat matched and i am a very happy camper so i am going to order the other side so i have brand new looking running boards. I will shop here again.
I called in and was able to order the part I needed. I had a few questions and they were knowledgeable enough to help me make sure I purchased the part I was looking for.
It was a good experience I haven't received the parts yet but I'm sure they'll be here shortly thank you I'll be calling again
Yesterday I realized that I order the wrong headlights so I cancel the order and I re order the correct lights but they did no cancel the order and the order was ship now I have to wait for someone to send me an email and tell me what I need to do to do a return my opinion is that if you cancel something 20 minutes after you place the order is so you don't get charge 2 times for the orders don't worry I still goint to order more parts from you guys have a good day.
Wayne was very helpful with my order, hopefully products are as good when I get them
Arrived within two days, a few weeks ahead of getting the truck it goes on so a little cart before the horse action, but wanted it here when the truck gets here
I called with questions about the bed cover for my 2022 Tundra. The sales team asked me some questions and then took my order right on the spot and shipped it that day! That was easy!
Sales team helped me went above and beyond very fast service
Sales person very nice& helpful so happy& order on way already! Thanks so much. M Rojas!
I was told that I would get a first time buying discount.
I do not see that discount on my billing.
Was hoping (since you said it was in stock) that I would get it a lot sooner than I am.
I'll let you know what I think once I receive my brakes and rotors
Pleasure doing business with a company that knows & sells its quality products!
Jeremy was my sales rep. He was very helpful friendly knowledgeable and accommodating. I really appreciated the help he gave me finding the right wheels fory truck
Was here way faster than we ever thought it would be. My only problem is they charged us taxes for green co. Springfield, mo & we are in tunas, mo which is Dallas Co.
After talking to salesman I thought I had purchased something that would be an easy install. But when I started to look at directions this wasn't an easy task. Tearin into dash was not explained. I think I need to send them back. It's not a plug and play. It a time consuming job. This was never explained to me. If I was told how much it took to put these on I would of never even thought about buying them. I need to get a return label to return them. I never even tried because tearing my truck apart inside is to much trouble. This is a very bad purchase and I would tell anyone to think twice about buying them. Very disappointed in my purchase
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members