RealTruckReviews 8,736

Website was easy to use and provided good information. I used chat line to clarify discounts and confirm the correct part number. The agent set up the order and confirmed discounts. Status of order and shipment were very timely. Product was delivered within 3 days. Great service.

I have never had any issues with customer service even when the mistake has been mine. Everyone has been attentive to my needs and have found a resolution for every situation.
Thanks

So far the experience has been perfect amazing service. I have not received the product yet but great customer care.

Awesome experience. Very helpful and professional representatives. Competitive pricing. Will definitely return for future purchases.

In the chat a salesperson miss place an item, I try to let him know and no response and then he ships the wrong item. Ridiculous way to treat a customer. I will be out of the right part for my trip and have to deal with the returning of the wrong part. Customer service can't do anything to help me.

Very helpful on the phone. Made an extra effort to make sure I was ordering the correct top for my truck. Awaiting delivery on this Friday

The website is easy to navigate... even for an old guy.

Real Truck had a Labor Day Sale, and I called in to get more information on Tonneau covers. Greg Souther was extremely knowledgable on the BakFlip F1 cover and a please to work with. Greg also had a recommendation on a nice accessory. Greg went beyond and above a customer service rep.

Ordered Nurf Bars for my Ram. A bolt, nut and a couple washers were missing. Small bags sealed but still were not there. They got me the needed parts quickly. The bars installed easily and look great. Customer service super to work with. I will be recommending them to my friends.

The best installation instructions I've experienced. Everything functioned as advertised.
No more loose bag to "fish" out of the truck bed.
No more wet bag or tools from rain or car wash.
Can still fit 4x8 sheets of material in bed.
Elevated enough to use tie downs and still close tonneau cover.

I ordered the roof rack parts for my vehicle as a project. After ordering the wrong parts, Real Trucks help me to make it right and even got a difference refund price. But unbeknown to me, I still needed another piece of the puzzle. They assisted me in getting the other pieces and it arrived quickly before the pre-date. Thanks!

Excellent!

From the phone conversion for making the purchase all the way through shipping status and the delivery... RealTruck was a PLEASURE to work with.

I highly recommend their attention and courtesy all the way through the process.

Excellent very easy to order

Now this is why people really don't like leaving some reviews making it a minimum of 50 characters is unnecessary

The tonneau cover I purchased was delivered with none of the necessary parts for installation. Support has been extremely unhelpful and I'm told it will take well over a week to sort this out, and I have no idea where my ticket stands. I'll be leaving additional reviews elsewhere as working with realtruck has been a nightmare.

I'm satisfied completely except for my comment above.

I know you get what you pay for. I was hesitant to purchase the Atak, simply because of the price. But once it was installed its like my Rebel woke up. Sounds fantastic.
Shipping was so quick, I had it in two days. When it arrived, the box was completely retaped on one side and it gave me pause and concern on if the exhaust was damaged inside. When we opened up the box, I was relieved. They package it so well!

Customer service was great and Very helpful with the order. Item was delivered as promised. Fit perfectly! Would recommend to anyone.

Went to place an order for a dash mat. Site prompts an agent that is slow and doesn't state the "savings" until about 20 minutes into interaction. I ended up getting $1.97 off a dash mat. What a ridiculous waste of time. That's more of an inconvenience than a discount since I'll never get my 20 minutes back. Lame.