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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Cedric was great and the shipping was very fast. Would recommend highly
Absolutely a great experience, dealing with customer service they took care of everything I needed very kind and considerate
Real Truck didn't send me part of my order. They have not resolved this for over a month, and stopped coumunication with me. It has cost me an extra $156 to order the missing part. The worst customer experience I have ever had.
Don at Real Truck was very helpful and super friendly when I called to ask some questions about some Husky products.
Don answered all my questions and gave me some tips and tricks for install.
Amazing! I placed my order with him and within 3 days I had my order.
I received my orders so fast! I also watched a Real Truck video on YouTube to help with my installation, and that made it so easy. I could only be happier if the items were free🤣👍
It's been a almost a week and I still haven't received it, Shipping method not the greatest,
There was confusion about the product fitting. The service department could not have been nicer or more helpful. Wonderful service.
Easy to order what I wanted and already on it's way to me can't wait to get it on my truck
I had 2 order's 1st order is still pending (#*******)- 07/24/29.2nd order (#*******) 07/28/25, came within a few days, so order 2 Five stars Service, Order 1 there has been no communication on it status. So not real happy about that.
Reagan was great. She explained everything and wasn't pushy at all. Very knowledgeable and courteous.
The bug shield did not bolt up right, no holes fitting my hood, had to by the right stuff, had to drill all the holes in my hood, to make it fit, no directions to look at at all to say this if you sale something you should know about the product and how it works to fit what ppl want or need for there cars or trucks. Maybe it will be better the next time?
Excellent product and superior service. All parts were shipped to me in 2 days time. What more can I say?
Butch was a real help finding what I needed! I needed a part and he found one that would work and it was very appreciated. Went right on and fit perfectly
Had to return and reorder, very helpful.Thank you for being so helpful.
Their products are very good quality. Their service and responsiveness are great. I had truck bed boxes delivered and damaged while in route, I called them, sent pictures of the damage, and they sent me new truck bed boxes within a week. Very good service.
Received incorrect part, but Realtruck immediately corrected that with the right one, and with free shipping
Customer service was excellent! Website was easy to maneuver, but ended up calling and ordering through customer service. Very easy! Thank you!
Jason was very helpful and made the transaction as easy as possible.
After chatting with 2 different sales reps, they told me the tonneau cover would fit my truck. I sent an email to Retrax and they saiid it would not. I wish they would get their heads together and come up with one response and it be the correct one.
The customer service representative I spoke with was very helpful, knowledgeable, and very friendly. He made my experience very easy and I should be getting my item sooner than I expected. Would recommend
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.

