RealTruckReviews 8,722

I called because I wasn't positive about the fitment of a tonneau cover for my new truck. Sherri was extremely helpful and pleasant to talk to. She verified the cover would fit. I placed the order and it showed up at my door in 4 days. Installation was a breeze after watching the video. The product is very well built, was made in America and looks awesome on my rig. I have nothing but positive things to say about RealTruck.

Worst online experience ever. Absolutely ZERO customer support and did not ship out my order for a step motor.

Order #******* 4 days ago and still have not received a tracking number.
I left a message for Julie H. Yesterday
To inquire about the status of my order and still waiting...

The service was great and the serviceman friendly, thanks for the help and care i received from real truck, I will tell all my friends and family to shop with real truck first. Thanks again

Jacqueline was very professional and customer focused, she went above and beyond to provide excellent customer service.

Brandon Loggins did an excellent job facilitating my purchase. He was extremely helpful and professional during this process. Job well done overall!

The man was very knowledgeable and great customer service.

I purchased what I believed to be a premium quality cover to last as long as my brand new truck. However, I am sorely disappointed in the quality of some of the parts as well as the fit of the unit itself. The rear corners of the tonneau cover leave large 2in gaps that will allow for dirt, water, snow, etc to get into the bed. I honestly expected a better fitment since it's the same bed on the Ridgeline for like 8 years or so. I have photos to include in this review but there is no option to include them.

Was unable to get a representative to answer phone. Said one hour wait then two hour wait so I tried chat and again no one. My refund is apparently being handled but trying to contact and talk with someone was bad. Five or six hour later someone finally called.

I ordered parts online and never received them. After a lot of chasing around on my end, they issued me a virtual credit card to reorder my parts, instead of a refund. When I ordered the same parts again, they charged me $10.20 more because the parts weren't on sale anymore. It was a terrible experience and I will never buy anything from them again!

I placed an order over 24 hours ago and still haven't received a shipping confirmation. The order status still says pending fulfillment. Real Truck could improve their fulfillment time

I specifically asked what the ship date would be and got a veiled answer. I purchased the item anyway but would have liked to know when the items would ship. If it takes a month I would have chosen a different product

Cedric was great and the shipping was very fast. Would recommend highly

Absolutely a great experience, dealing with customer service they took care of everything I needed very kind and considerate

Real Truck didn't send me part of my order. They have not resolved this for over a month, and stopped coumunication with me. It has cost me an extra $156 to order the missing part. The worst customer experience I have ever had.

Don at Real Truck was very helpful and super friendly when I called to ask some questions about some Husky products.
Don answered all my questions and gave me some tips and tricks for install.
Amazing! I placed my order with him and within 3 days I had my order.

I received my orders so fast! I also watched a Real Truck video on YouTube to help with my installation, and that made it so easy. I could only be happier if the items were free🤣👍

It's been a almost a week and I still haven't received it, Shipping method not the greatest,

There was confusion about the product fitting. The service department could not have been nicer or more helpful. Wonderful service.

Easy to order what I wanted and already on it's way to me can't wait to get it on my truck