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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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I ordered front seats for my 92 XJ and they arrived as expected. When ordering I confirmed web site stated seats would fit in my XJ. Ran into problems with the install and called customer support which referred me to tech support who confirmed the seats would not fit in my XJ. Unfortunate. I was referred back to customer support to set up a return. Everyone was helpful and friendly in the process.
Extremely helpful and speedy on the delivery. Everything got to me in 2 days.
The service was great! I called for faster shipping and they were able to arrange shipping locations to avoid extra expedited shipping charges. Saved me a lot of money! Thanks!
It was truly a smooth and easy transition. I had been eyeing a new cover for over a month because my old one (over 10 years old) finally failed. I messaged with an agent via chat, they set up the payment, a few days later my cover arrived. It was super easy to install by myself and I didn't even empty the bed of the truck. In less than an hour I had the old one off and the new one on. Highly Recommended!
Helpful team, shipped my bed cover faster than expected
I dealt with Christopher and he was great! Really patient with me and my old school ways.
The sales team was very knowledgeable and assured me that the advertised tonneau cover would fit my truck properly and it did. I was skeptical because every other cover I looked at wouldn't fit my truck because of the Titan Boxes and utility rails that were factory installed. As promised, it fit perfectly. It's actually the best fitting tonneau I've ever purchased. Shipping was also very fast - received it in 2 days.
Great customer service. Shipping was fast and the product was easy to install. Great Job!
I called looking for advice on which cover to purchase. The associate was very knowledgeable and helpful. I received my cover quickly and install was easy.
I had a last minute road trip planned and needed this cover quickly to protect my luggage and gear from rain. They found a lightweight cover that fit my truck and shipped it that day. I had it 4 days later and installation was easy. No issues with price, delivery or installation - I would use them again.
Their sales team is lacking. Claims the MX4 is customized for my 2023 f150. The box stated for 2021-2022 f150. It is 1 inch short. I call the MFG and was told to split the difference, forward and back, as they have not made any yet for 2023-2024
Needed replacement tails and they helped me find the serial number for the cover to order the correct part's Thanks again for your help
Very easy transaction. I had a credit/rebate from AMP power running, that I bought and installed 3 months ago, and I wanted to apply as credit towards the amp bed step. I was having problem to apply the rebate payment in the websiteI decided to call the sales dept. the salesman was very polite and helpful. 5 minutes later the transaction was completed. I received the bed step in 3 days and installed it in 40 minutes. It works perfectly.
The website was easy to navigate and gave accurate information. I ordered a Tonneau cover and it came on time and fit properly.
Great customer support! Product as advertised and very easy to install!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members