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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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GREAT, THANKS
You guys have been great. And the one time I did have a problem with a valley chrome product you guys had got in touch with them and resolved my issue A.S.A.P.
Awesome customer experience
Searches were simple.
Tons of great parts and accessories with quick shipping so I will definitely be ordering more from raneys!
Great long as my wife doesn't find out!
Over all I have had good service with Raneys, they have always been helpful and the products are of good quality.
Great company to work with. Pretty good delivery time.
All was well
Best place to shop for your semi truck.
Best price and very professional people.
Thank you.
Only issue is the risers for the seats didnt arrive until a week after the seats arrived
Placed order August 24 was told shipped on August 26th 3 items out of Florida rest of order to be shipped from California it didn't seem right from email confirmation so I called to
Verify and was told I would receive another Email for California order with tracking number to which i never did. Recived Florida order still no info for rest of order out of California made 3 phone calls plus Emails to find out order from California was never processed and now paid UPS twice for delivery in Canada after this experince will not order from them again as my other order from a different company was Excellent with no BS
Always fast friendly service and great selection of parts
Quick and easy to use. Great product and prices. Thanks
Easy and quick no hassles
I will always shop at Raneys. Number one truck parts and accessories provider! Thank you for always delivering on time.
Great selection and quality products.
The box was very damaged
Awsome Selection of chrome! Lots of chrome! Splendid service! Very Fast Delivery! Will be coming back soon!
A
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

