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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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I was not made aware the part was out of stock until AFTER I paid for it. But it was understandably so, it was an accessories for a 1996 model truck. The hood mounted bug deflector arrived in great condition and fit like a glove. However, it buckles in speeds over 70 MPH. It needs either better support or to made from a slightly heavier gauge of metal. Overall, I'm satisfied with my purchase.
Product was great but customer service was awful and delivery took almost a month
Fast quality service
Shipping was a little more timely than ideal but overall a good experience.
Great service, fast response & shipping, very good quality products.
It was easy to fine what I needed on your site. The order process was easy and my items arrived quickly and packed in a manner that there was no damage.
Found what I was looking for. Thanks. I will use y'all again whenever I need more parts. Which will happen as I am updating my semi.
Great prices and quality
Product was good, shipping time was slower than I expected
Fast, easy and they work with you to help you find everything you need!
Was here for very specific item. The complete time to find it and check out was very quick.
I'm good.
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Everything was good. Happy
I truly enjoy shopping with you and mostly the lady on extation 866 she's the best
Great quality mud flaps. Very happy with them. Had an issue with the delivery address and the manufacturer. After several days and customer service representative, Andrew, keeping on top we finally got our order. Worked out great for us.
Love the product. Fast delivery
Good product
Easy-peasy
Easy check out thanks
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

