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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
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I love shopping at Raney's
Bought the parts for a friend he was very happy with them
I'm slow with this stuff but it was ok anyone can do it if I can.
Easy website to navigate. Easy checkout. Great product as described. Fast delivery.
This website is easy and I love the fact that you have PayPal
Shipping takes way too long. I understand drop shipping, yet this is a popular product that should not have taken three weeks.
The best price around and item arrived quickly
Had a great experience overall. I will definitely be doing business here again.
Awesome job
Received my items Quickly but one of the items was the wrong item
Quality parts.
Easy
Great website easy to navigate.
Easy to find parts. Good pricing
Quick easy purchase process. Products arrived very quickly as well. Great experience!
Wasnt informed of out of stock at purchase. Was 2 weeks before I contacted customer service to find out it was out of stock. Could have been listed on the website as in stock or not. Could have been sent a status of the item at purchase. Shouldnt have had to email to find this out.
Missing hardware. Had to call in order to get the hardware sent out requested for supervisor to contact me which no one ever did. Poor customer service
Was in time and easy to order
The people here are very nice
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

