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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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The product that I ordered was at a good price, and didn't take but a couple of days to receive them. Will be shopping again soon.
Awesome price and great service...received my order in a very timely manner and was informed via email as my order progressed
Bought a NOX sensor for my 2018 Kenworth T680, great experience overall, quick delivery and affordable price compared to the dealership. I'll recommend them to family and friends.
I have not recieved my ordered bunk matress. I wish that I could either get my order or get my money back.
Fast delivery easy arrived quickly. Would use again
Lights work as should but I feel shipping could have been faster.
Part came as described quickly and well packed. Nothing more nothing less.
No I haven't received order it's never taken this long always had good service in the past am I going to get my order
The exact part I ordered. Customer service was excellent. Thanks will use them again
The service was great! Received order really fast. Customer service outstanding! The only thing is the gear shift extension is 3/4 in diameter and the mack truck I drive is 1/2 in diameter. The shaft itself. So I'll try and grind it down to fit!
Ordered IFTA decal brackets for my 379. They did not fit as advertised. We trimmed them to fit and had no issues after. Wish i wouldnt of had to cut them but i had to.
Parts came as was scheduled and were not damaged. I would order from Rainey's Trucks Parts again.
Thanks
Great selection, high quality parts that didn't take very long to be delivered to my front door! I've used Raney's in the past I'll use them again!
Great experience parts look amazing at a reasonable price. Fantastic communication.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

