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Raney's Truck Parts Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
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Experience was very good. Order was received sooner than expected. Thank You
Excellent product with fast/easy transaction. Very pleased with my experience. Will do business with you again!
Called to verify they had a bumper I need in stock. Agent told me yes they have 1 in stocks in the warehouse. Placed the order. Agent told me it would ship 5 to 10 business days. 10 days passed did not recieve shipment confirmation. Called back customer care # they told me 5 to 10 weeks. So called back the Agent I made the order with. She contacted I guess valley chrome the vendor who told her 5 to 7 business days. On 8th day I contacted Agent again because I did not get a confirmation and I wanted to cancel the order she said okay she will cancel order. That very same evening I recieved confirmation order is shipped. I recieved a tracking# I tried tracking package and it shows at xpo warehouse for the past 7 days. This is order made on 10/27/23 and it is 11/30/23 and I paid $200+ for shipping. In 2023 and service is this bad
Misinformation about fitment. This will NOT fit any 1/2x13 adaptor as stated. After contacting the manufacturer I learned that these knobs will ONLY fit the Rear Wheels adaptors which cost another 100 dollars. The knob is high quality but it is only part of what is needed to work. Raney's needs to update their product information. Please remove me from future emails and texts.
Fast delivery, I have always been satisfied with there products.
Shipping with Fed Ex is not a good option one oof my packages was sitting in front of the office door for the taking.
Came in good time. Delivery driver, FED-X just through it in my driveway if I wouldn't have seen it,I would have backed out of my garage and drove over it. Called and filed complaint with them.
Ordered and delivered before the date I was told off thank-you very much
My experience was exceptional and prompt. I would order again and also recommend to others to order.
Timely delivery. Easy to find just what I'm looking for.
Steering wheel was not the same as advertised. The steering wheel I received was a grey wheel with black leather wrapping. The installation and fit a good mistake. Looks very nice, practical, with no sun reflection.
My truck is a pleasure to drive now.
All thing considered, the website is great, the parts available are great but I paid $27 bucks to ship plastic lug covers and eight days to deliver it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members