Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was awesome, grill fitted perfectly and gave my truck a whole different look
Quick and easy to order would like to see whole trailer axle combos vs single orders for wheel covers.
Great product looks awesome and can't wait to put it on and see it at night fast shipping
Immediately answer. Good product description.
I'm happy to have the item
My experience with Randy's has always been a good one. Just my opinion had great luck with finding the limited chrome parts that are Available for Mack truck's. Accurate and fast shipping is what I experienced. I'll continue to do business with them.
Nothing better than a easy ordering and peace of mind getting what you want in a timely manner.
Found what I was looking for on Randy's website. Site was user-friendly to me.
Order was fine, product received in perfect condition. Required modification, not sure if that was due to something on our truck(2000 Peterbilt 379 w/ a C-15) or just a bad design in general. Either way, it didn't clear the power steering reservoir, so we had to cut and re-weld after changing the angle. We are pleased with the product itself, just not the initial fitment.
I ordered 2 refrigerators for trucks in my fleet. They arrived on time with no issues. Units fit in trucks wth no problems. Brackets kit had everything I needed.
We found the temperature Guage we had been looking for and ordered it and received it very promptly. We will check it out after Christmas.
Fast shipping great deals on all your semi parts and accessories
Very quick service and accurate part. Very easy to order and tracking information was excellent. Will definitely use again for our parts that are not available locally.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

