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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
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The shipping was a little confusing. I ordered a winterfront with included hardware, and it shipped out from 2 locations, but I only received one tracking number. I emailed customer support and they were very helpful in getting the second tracking number. I'm very pleased with the response time, and with how helpful everyone was. I'll definitely order more from you when the time comes
Shipping and packaging was very prompt and professional. Will definitely order from them again.
Pretty good, pipes came in a timely fashion
We ordered these headlights a month ago to be sure they would work in the truck. When we discovered they would work, we ordered a second set. Great product and super quick delivery; even out to the middle of nowhere
Worked great.
I never got a tracking number. I've recently purchased 2 more items and would be convenient to know when I can expect them. Thanks a bunch.
Todo estuvo perfectamente bien
Hope these lights work
Very fast service@ good prices
Shipped to the wrong address 2 times. Want a refund.
Always A pleasure to do business with.
Very user friendly site
My order arrived quickly and the products were perfect! High quality, bolt on, easy install. Very satisfied!
Everything went on well,I received the orders at the due date thanks for everything
Too early to tell.
Mostly good but long delivery time.
Easy order process!
Very easy to navigate. I received the antenna very quickly, I was impressed with the customer service. Would and did become a repeat customer.
Good price and had what i was looking for. Will deal again when needed
Good
Got the ELD in food time. The website did not let me know that there was extra registration fees and processes.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

