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Quadratec

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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65,582 reviews

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Illinois
1 review
0 helpful votes
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Good …………………………………………………………………………………………………………………..

Date of experience: April 10, 2022
Pennsylvania
2 reviews
0 helpful votes
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Good experience so far
April 10, 2022
Updated review

Good experience so far. Like the fast shipping as I don't live that far away!

Date of experience: April 10, 2022

Good experience
March 24, 2022
Previous review

Good experience

Date of experience: March 24, 2022

I ordered the item and it showed up quickly
January 4, 2022
Previous review

I ordered the item and it showed up quickly. Thank You.

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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Quick and easy
April 10, 2022

Quick and easy. From shopping to checkout, the overall experience was easier than going to a store.

Date of experience: April 10, 2022
Alabama
1 review
0 helpful votes
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Super easy to find what I was looking for! And shipping was fast!

Date of experience: April 9, 2022
Ohio
2 reviews
0 helpful votes
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Fedex took forever to ship it
May 9, 2022

Fedex took forever to ship it- jumped over my state and almost to the other side of the country and the shirt is too big and i've been waiting on a response to return/exchange it for over a week now... most sites you order from you can just return a shirt, not have to wait for approval

Date of experience: April 9, 2022
Wisconsin
1 review
0 helpful votes
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I received the parts quickly!
May 9, 2022

I received the parts quickly! The parts did not fit. It took over a week for any type of response from them. They are taking the item back, but I can't get anyone to help me find the correct parts I need. Think I'm just going to look somewhere else.

Date of experience: April 9, 2022
New Hampshire
1 review
0 helpful votes
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Quick quality service shipped product very fast packed great no issues

Date of experience: April 9, 2022
New Jersey
1 review
0 helpful votes
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Always a good experience been buying from you for 20 years almost

Date of experience: April 8, 2022
California
1 review
0 helpful votes
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Great, no complaints at all...
April 9, 2022

Great, no complaints at all... will use your site again

Date of experience: April 8, 2022
New Jersey
1 review
0 helpful votes
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Quick and easy
May 8, 2022
Updated review

Quick and easy. Support was an issue. I tried every option and only got 50% resolution

Date of experience: April 8, 2022

Quick and easy
March 25, 2022
Previous review

Quick and easy

Date of experience: March 25, 2022
Tennessee
2 reviews
0 helpful votes
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Excellent product and shipping
April 8, 2022

Excellent product and shipping. I would not hesitate to shop again through Quadratec.

Date of experience: April 8, 2022
Colorado
1 review
0 helpful votes
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No problems navigating the site or checking out
April 8, 2022
Updated review

No problems navigating the site or checking out. Good selection of parts, but I'm miffed that the expensive door hinge "kit" I ordered doesn't come with the mounting hardware. The wasn't explained in the catalog.

Date of experience: April 8, 2022

No problems navigating the site or checking out
March 25, 2022
Previous review

No problems navigating the site or checking out.

Date of experience: March 25, 2022
Texas
1 review
0 helpful votes
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No or slow response due to staffing; situation normal these days

Date of experience: April 8, 2022
Canada
1 review
0 helpful votes
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I have ordered from Quadratec in the past with not much concern. However this last order has been a nightmare. This order was place on Jan 21/22 and it is now Apr 8/22 and still no parts. I have called 8 times questioning this order and was assured it would becoming but never getting it. Most times I have called I was on hold waiting for someone to answer for over a hour. I was even put back on hold after some one did answer to be put back on hold and not return at all. That is on hold for a day, this is unacceptable

Date of experience: April 8, 2022
Michigan
1 review
0 helpful votes
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N/ananananananananananananananananananananananananana

Date of experience: April 8, 2022
Montana
1 review
0 helpful votes
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I was missing four screws, called Quadrarec, they called me back within an hour, and sent me the missing parts.

Date of experience: April 7, 2022
New Hampshire
1 review
0 helpful votes
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All the info you need is in the website — from how to find the right product for your specific year/model, warranty information, installation directions and tips and tricks. Check out was quick and easy too!

Date of experience: April 7, 2022
Michigan
2 reviews
0 helpful votes
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Website is easy to work with
April 7, 2022
Updated review

Website is easy to work with. Was happy with the mirrors

Date of experience: April 7, 2022

They have alway done what Quadratec has promised
February 16, 2022
Previous review

They have alway done what Quadratec has promised

Date of experience: February 16, 2022
Georgia
1 review
0 helpful votes
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All good with good overall pricing and availability and response time.

Date of experience: April 7, 2022
Colorado
3 reviews
0 helpful votes
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Quadratec usually has the best prices and stock availability

Date of experience: April 7, 2022

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37
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