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Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
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Good …………………………………………………………………………………………………………………..
Good experience so far. Like the fast shipping as I don't live that far away!
I ordered the item and it showed up quickly. Thank You.
Quick and easy. From shopping to checkout, the overall experience was easier than going to a store.
Super easy to find what I was looking for! And shipping was fast!
Fedex took forever to ship it- jumped over my state and almost to the other side of the country and the shirt is too big and i've been waiting on a response to return/exchange it for over a week now... most sites you order from you can just return a shirt, not have to wait for approval
I received the parts quickly! The parts did not fit. It took over a week for any type of response from them. They are taking the item back, but I can't get anyone to help me find the correct parts I need. Think I'm just going to look somewhere else.
Always a good experience been buying from you for 20 years almost
Quick and easy. Support was an issue. I tried every option and only got 50% resolution
Excellent product and shipping. I would not hesitate to shop again through Quadratec.
No problems navigating the site or checking out. Good selection of parts, but I'm miffed that the expensive door hinge "kit" I ordered doesn't come with the mounting hardware. The wasn't explained in the catalog.
No problems navigating the site or checking out.
I have ordered from Quadratec in the past with not much concern. However this last order has been a nightmare. This order was place on Jan 21/22 and it is now Apr 8/22 and still no parts. I have called 8 times questioning this order and was assured it would becoming but never getting it. Most times I have called I was on hold waiting for someone to answer for over a hour. I was even put back on hold after some one did answer to be put back on hold and not return at all. That is on hold for a day, this is unacceptable
I was missing four screws, called Quadrarec, they called me back within an hour, and sent me the missing parts.
All the info you need is in the website — from how to find the right product for your specific year/model, warranty information, installation directions and tips and tricks. Check out was quick and easy too!
Website is easy to work with. Was happy with the mirrors
They have alway done what Quadratec has promised
All good with good overall pricing and availability and response time.
Quadratec usually has the best prices and stock availability
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
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