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Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
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Easy experience. The installation instructions could be better, but I was able to get it in, no problem.
Easy to order and was delivered promptly. Most definitely worth the money
Very easy to use and order from. Order shipped on the same day I ordered and arrived in a couple of days with free shipping
Shipping was fast and the price was right. However I'm still waiting for the $100 gift card that was supposed to come with my purchase. It was listed as a separate item on the invoice but still no sign of it. Ive sent a message to Quadratec Customer support a few days ago. Still waiting on a reply.
Quadratec is the easiest website to shop. Only bad thing i can say is the packaging could have been better.
Always had easy time with quadratec and everything always as described.
Good experience. Delivery was fast and accurate. I will be ordering from them again.
I ordered some parts in January that were supposed to be delivered in February. Still haven't got them and they kept saying 2 weeks for a few times a month ago they said it would be a month.
The worst customer service I have ever received. Tried numerous times to contact them regarding an order. All emails, phone calls, and a letter sent by the US postal system were all ignored. Avoid them at all costs.
12/30/21 I ordered a set of front and rear doors from Quadratec. Item # *******. Quantity is (1) which means a single quantity includes four total doors. Price $799.99 + tax.
3/25/22 the doors shipped, and my Amercan Express card was charged twice for $859.03. There should have only been a single charge of $859.03.
I emailed Quadratec on 3/25/22 and 3/29/22 and have not received a reply. I've attempted calling numerous times but have never reached anyone. I've only reached an automated voicemail which places me on hold and no one ever answers despite waiting a half hour or longer. As of today 4/4/22 I tried calling and reached a busy tone.
I've contacted AMEX to dispute the errant second charge, and also filed a complaint with the BBB. If you are customer considering doing business with Quadratec be warned. I will be taking my business to other companies who answer the phone and do not create billing problems.
Simple to find items I'm looking for. Easy check out..
Love how easy it is to use. Will be using it more often..
Wonderful and a very good service. Thank you. They look good. They are a nice addition
It was quick and easy to find the parts I needed! Once I started scrolling I saw a lot of parts that I am going to be ordering!
It was easy to order and my order came fast thank you.
Great communication when I was waiting for an out of stock item.
Ordering from Quadratec is so easy. Just put your vehicle information in and all the parts are available for you. The delivery was fast and what was very important to me, was the packaging. Everything came well packaged and the products were perfect and brand new. Thanks guys for great service and products. I would definitely recommend this Company to anyone looking for great service and parts
Had what i was looking for and was shipped fast. No problems
Very informative and easy to track deliveries.Part was very satisfying regarding the delivery and fit. I like the fact that they constantly remind you of what part fits and what part needs more information to make sure your not buying something that won't fit?
Good as always. Quadratec, reliable to find good parts that will fit my Jeep right.
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.

