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Quadratec Reviews Summary
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Great experience. Easy and all the information I needed to make the right decision!
Did not like the seat covers I ordered. Still waiting on return authorization.
I have delt with quadratec in the past and was happy with you so no reason to change who i do business with, im still happy with you so as long as i can get what i need there is no reason for me to even look anywhere else
The only complaint that I have is that I originally ordered this on 01/28/2022 (order #U*******)
It was backordered at that time, which I was fine with, but when it was restocked in March, my order completely disappeared. I'm not sure why my original order was cancelled instead of filled when the part became available, but it shipped almost immediately once I reordered :)
Just simply needed fog light extensions and they were easy to order and shipped in a reasonable time.
Difficult wiring. Great tech support! Took about 8 hours to do a nice clean job.
Always happy with Quadratec. Disappointed with the amount of out of stock items however.
I've had a good experience finding parts for my Jeep. The delivery is quick.
The cheap price on these step boards offset the poor quality.
Good service after I ordered the lock and the Jack mount, I received two separate packages both were the locks. All was handled quickly and nicely.
Shipping announcement emails/links could be better.
Good choice of brands and parts for my jeep. Easy to navigate site.
Great customer service. I was sent the wrong soft top for my jeep and I contacted customer service and they were on top of it, sent me the right soft top and sent me a return label to send the other one back which FedEx came to my house to pick up at no charge to me.
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Got my 2022 Rubicon in January and Quadratec has already become my go to for parts! Thanks fellas!
Easy and organized long phone wait but I think they're working on that.
As always Quadratec had what I needed fast delivery
Always an easy process to order parts for my Wrangler
From the business
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members