Publicrecords.usReviews 270

Got the info needed. Anthony with customer service was great!

I had an issue with a charge and they resolved it quickly and gave me a full refund :)

I don't know if the chat was a real person or not but it was fast and very quick to take care of my needs

Raymond was perfect and wasted no time executing my request immediately.

I noticed they'd been charging my card. I thought I had only gotten a onetime report, but I guess I opened an account. I was able cancel with chat and was given a refund without question. It was quite unexpected even though it was the right thing to do

I noticed charges billed to my card. I had not realized that there was a subscription for what I thought was a one-time document search. I reached out via the live chat. Problem was resolved within minutes and refund was processed immediately. No fuss, just support, which was great and much appreciated.

Andrew went above what I expected with locating my account since I entered a wrong email address. He was patient and found my account quickly and took care of my account like I instructed him. It was pleasant to deal with him.

Ryan was the assigned customer service representative and was superior in communication/transparency and promptness

I meant to cancel my subscription before the next billing date. I missed that date, was charged, reached out to customer support and they handled the situation within minutes! Wow! If only every business has this type of support!

This was the best and fastest service I've ever experienced!

Created an account to look up some old family information, which was found quickly. Live chat agent was able to cancel my account without any hassle. Easy experience which I greatly appreciate!

Mathew is $#*!ing amazing. Ma boi can also type fast af

Representative was super helpful, thank you so much for your help.

David answered my question quickly and with ease. I will use your service again as needed.

The live chat is really helpful, i know its AI but its really proficient and smart, additionally, the website itself let me look at important information.

I needed the current status of an old friend, public records did an excellent search and provided all the information I needed. Thank you, and Stephanie in customer service.

Fast and simple and easy to deal with. Even the chat was a lot of help

Needed to cancel my subscription. It was quick and easy and they were able to help me within less than a minute. I wish all customer service was that easy lol

I was able to access the information easily! The information was thorough and arrived promptly. The only small issue I encountered was that I ccould not see my account profile to end our contract. However, Live Chat was readily available to help me take care of that