PropertyRecord.comReviews 1,055

After my property search was completed, I no longer needs this account.
The Assistant helped and closed the account efficiently and professionally.
Thank you for making this easy.

While I believe it was AI, my issue was addressed immediately and I was refunded as requested as I was unaware property records was making monthly withdrawals out of my account.

I had a great experience working with Gary. I did not want to purchase the Package Report and Gary helped me the refund and made sure I am not charged in the future.

Samantha from customer service was very quick and efficient and helping me close out my account on 4/2/2026

Timothy was very helpful and very quick in addressing my concerns; I was able to cancel right away, as I had never signed up for a monthly report subscription. Thanks, TImothy.

This website was pretty helpful with the info I needed at the time. I didn't know that there was a charge each month. Customer service was great about canceling my account.

I worked with David, the PropertyRecord.com customer service representative to resolve an account issue. He resolved the issue in seconds.

Very helpful completed y request within minutes. Information on the site was correct for me, but others claiming to be at a home were incorrect.

The report I received was what I needed. My credit card got charged monthly after that without my approval or knowledge. When I contacted customer service, Gary issued a full refund immediately. That's terrific service.

Helen was very helpful in helping me close my account and obtain a refund! She met my request with professionalism and in a timely manner! Thank you Helen!

I had a question regarding a fee which I didn't understand. Based on my misunderstanding, Stephanie was able to issue a credit in the full amount of the fee. Much appreciated!

I had a concern as I misunderstood the charges for using this website, I though the fee for a record search was $1, but I had to commit to a $9.95 charge as well, but Alexander took care of it for me.

I did not realize that I had subscribed to an ongoing property records platform, that is, until I received my 3rd $9.95 monthly charge. Since I no longer need such access, Russell was able to close my account and stop any future payments.

I REQUESTED THAT MY PROPERTY SEARCH SUBSCRIPTION BE CANCELLED AND A RECENT CHARGE REFUNDED THAT I WAS NOT AWARE OF OR AUTHORIZED. THE REP TOOK CARE OF IMMEDIATELY AND PAINLESSLY!

I had a disputed charge on my VISA bill so I used the chat feature to contact PropertyRecord.com. The issue was solved within minutes to my satisfaction. I don't think I've ever had such speedy, painless or efficient service from a chat feature on any website. Totally impressed.

I was charged a $20 subscription fee on 3/18/26. I was unaware that I had enrolled in any type of subscription. Katherine resolved the issue quickly by refunding the charge and removing the subscription.

Using the property search was very easy and the results were very fast

I went into Propertyrecords.com to order one report, and it must have signed me up for a service because I was charged $9.95 three times on my credit card. The person I dealt with was very accommodating and made the transaction right for me. This is for a business, and I have to account for every dollar that is spent.

I did not realize when I requested info on our property that I was going to be billed regularly for service. With the help of your agent Pam I was able to understand that and cancel my account.