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Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.
The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.
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I have searched several properties on this site which I can't access on the county website. I have received complete reports on a couple of properties and incomplete information on the others. I am not very happy with this site but it is the best I have at the present.
Once again, I can count on Brian and the gang to get me the info I need. I appreciate your service very much!
Thank You Susie,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
I think it's a scam! I'm being charged 14.95 / month and that was NOT what I agreed to. Be very wary when using this website. The information they provide is a matter of public records which anybody can access. I'm looking into legal action against this company for unauthorized charges.
Property record was very helpful and I really liked the fact that I was able to get more info through Mr. Andy Eben though it was 12:00 at night
It was a excellent experience and I do intend on using this web site more often.
Thank You Susan,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
Had some questions about their website, but their customer relations service quickly addressed my questions. Overall great!
Thank You Philip,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
Not very happy with this site, I could have found out all of the information that they sent me by looking it up on zillo or trulia.
I asked for other information that I needed (just like they ask you to)
And I got all of the same info from before, just in a different form.
Not very happy at all
Promised report had to be manually searched for after I contacted them. The report must be taken from the tax assessment and that's all. No added info and since the tax assessment where the property is located has an equalization factor (not included in the report) it is totally misleading.
The customer service rep was friendly and helpful. I would recomend the site to anyone.
Prompt response with Live Chat capability for any issues of concern. I would recommend to other consumers..
Thank You Darone,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
This site is great if your looking to asses your property, but I was looking for information on a property that seems abandon. I still don't know if there is a sale listing for this property, or any contact information on the current owner(s). I found on my own the date the current structure was built on the site, and will continue to research it on my own.
Thank You W b,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
It says one dollar and it was 18.95. Plus they didn't even have the correct information for my property they had another property showing. DONT TRUST!
Hello Megan,
We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.
Thank You
I got the information I requested from Mr. Brian Thompson whom is a Customer Service Specialist, as soon as I asked him for it. Very great person.
Thank You Iris,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
I had some connectivity issues in receiving my report, but Brian, the manager, was very helpful and made sure that I got the report that I had paid for.
Thank You Paula,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
I was having a problem viewing the report and the 24/7 service was excellent thank you very much
The website was a trap to make you have to open an account. However the people I talked to were wonderful and helpful unlike the website. Great People and the website does what your goal is to get more payments.
Hello Deborah,
We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.
Thank You
Site promised lien information on a property. This was not provided. When I complained they said they would email me the information. I received an email, but there was no attached pdf.
Hello Jack,
We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.
Thank You
Website provided good information about property I was searching and some extra information I would not have thought to look up but was added and really helped out a lot not to mention it was quick and easy! Will def come back and search again!
Thank You Iose,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
I was having a concern with the information i received of a submitted request. I contacted support to discuss this concern and within a short period of time Brian sent me an e-mail containing the information i desired. I appreciate this level of support. The provided information is of great benefit in my research.
Thank You James,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
They advertise that they will give you all this various information on your property for a dollar. You pay the dollar and receive an email stating that they do not have access to this information,
Hello Susan,
We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.
Thank You
Requested an address in Southington Ct. Initially received wrong unit address, but 15 minutes later received the correct info. Thanks for the good service.
Thank You Ray,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at [email protected]
Answer: I had better NOT be charged $18.95 for accessing this website!
Answer: Yes. The website says one dollar, but the charge on my account is thirty dollars.
Answer: Hi Michael, Please contact us at [email protected] and put 'Refund' in the subject line. We will immediately refund your order. The Support Team
Answer: I got charged 30. I can't remember agreeing to this.
Answer: I thought the charge was $1.00 for the report, I don't want to be billed $18.95, if this is the case, cancel my order.
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Hello Angela,
We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.
Thank You