On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Nice and easy. The process was not difficult at all.
Amazing site! Finally I can go on vacations! Thank you so much Prestigia! I wish you all my success in the WORLD! ALL MY BEST! Teresa
Amazing site! Finally I can go on vacations! Thank you so much Prestigia! I wish you all my success in the WORLD! ALL MY BEST! Teresa
Prices are nice but could be better... Would like to have option on when paying for trips full amount closer to arrival date. System gave me one price and took another
Prices are nice but could be better... Would like to have option on when paying for trips full amount closer to arrival date.
Easy process and information. Simple to navigate and execute.
Good so far. Free cancellation date slightly misleading with date and time (1AM on date of cancellation)
Good so far. Free cancellation date slightly misleading with date and time (1AM on date of cancellation)
The booking experience was great and excellent, they always seems to have good offers
Strange email received asking to confirm my stay after having paid… doesn't give too much trust
Good booking experience, took a while to get conformation though
Good………………………………………………………………………………. ……………………………..
Great booking process. Very easy and quick. Would definitely recommend.
It was a quick and efficient booking! Best prices compared to other well known sites.
Quick and efficient booking! Best prices!
Everything went well with our booking and was seamless.
Went online to search for a cheap hotel in Las Vegas Nevada. Your site what is the cheapest for the hotel that I was searching for. Booked it with no issues
Fast and easy, first time user. Great price too. Will use again
Should show cancellation policy earlier please. The booking was easy but obviously I am a little apprehensive as well haven't used you before.
Should show cancellation policy earlier please
No problems just not very user friendly. Not worth using again
Easy to book good price. Not sure what else to type.
Everything was great, this os my first time that I make a reservation with Prestigia.
Awesome. Thank you for beating all other prices as it made me feel better paying less.
The price was cheaper than other sites, confirmed by booking with the hotel
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members