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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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It was a fairly simple and easy online booking system experience
Good except for the Americanised date format, made me think twice
Great price and easy transaction - great price for a corner king room
Great price, easy transaction. Have never used Prestigia before, but I'll be coming back!
Apps is easy to use and no problem in placing a booking. Hopefully the service is as good and efficient.
Very easy to use and affordable. Happy i found this website when i needed it
Very good the best price in web. We love it for our vacation and they have cheaper prices than any other hotel site.
Was good and quick, but for some reason the date of booking was 1 day less then I wanted and I am pretty sure I have set the right dates, so I had to pay another day at the residence and was more expensive tho, that wasn't nice.
Easy, fast booking on line. Excellent website, uncomplicated booking process.
Excellent price and simple booking process. Would recommend
I cant say much at this part of the process, the transaccion were quick though.
Very straight forward and easy to use. Highly recommended.
Excellent Experience and very fast service. Thank you for your support.
Good, easier to use than most, a fairly fast transaction, may use again.
Site easy to use and got a great price. The hotel looked great. Made it easy to search my wants and needs
Great experience so far. User Friendly and convenient platform
Easy to book, just hope I don't live to regret it having just read some of the reviews.
I am very satisfied with the booking process and the number of options to choose from, verification will take place on site
After scouring the internet for deal I found you had best prices!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members