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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Good and quick; best rates that I could find. Clear format and easy to pay.
Great experience fast and safe. 5th time i book through Prestigia this hotel at great prices
Was Good, easy to use, follow the prompts and it gets you to the location you require
Hardly any information on accomodation - just option to book with no information on hotel. No check in information received - have no idea what time check in is
Easy booking. Very nice. Good price. I have never used the service before, but it seems like a good service I will use again.
Very user friendly! The experience was quick and easy and I received a confirmation quickly.
Very good service by booking of my accomodation in Las Vegas
Smooth and nice and helpful. Great picture and features. Highly recommended
Booking was easy. Hoping there are no hidden fees upon checking in/ out
Such a great deal on this hotel! Thank you! Will be using this site again!
Alta Eficiencia y satisfecho con el servicio recibido muchas gracias
It was giving me only 5 minutes to complete the booking. I had some special request that was taking me a while to write and i was timed out twice and had to retype everything three times. At least give 10 minutes pls. Thanks.
Super user friendly to use and would definitely use it again.
Great and simple to do so in a quick manner. My experience was made more pleasent by your services. Thank you
So far very efficient and user friendly
The experience with customer service has been very good.
Very quick and straight to the point. Easy to use website, can't complain.
Excellent service so far thanks!
Best prices and quick and easy
OK - would like to have seen AAA rate, etc. Thank you --please don't feature this review.
Great website to use, best deal on the market. Looking forward to the trip!
Very simple, quick and easy
Will definitely use this booking platform again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members