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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I was able to look at many different items and it was nice to have so many choices.
Haven't received either order yet. So can't comment on quality but access and a variety to choose from is great!
Very easy and everything was customizable. Definitely would recommend for anyone looking for customizable school gear.
I like that you have so many options in apparel, schools, teams colors etc. Good quality too!
Your website is very easy to navigate and I encountered no issues while ordering.
Great selection of schools and teams, quality merchandise, sometimes the placement of the graphics is not where it should be.
Order, things have lasted, and It was received before Christmas, and washed well..
It's a wonderful place to shop lots of schools to choose from
It definitely was a hit, everyone was very pleased with their items
I love that we can customize shirts and/or hoodies because the college my daughter will attend is private and very small. Great quality as well.
I was directed to a page that offered 30% off with a promo code but the check out doesn't have a textbox to enter a code
Good very well set up website. Great selection. Easy to place an order
Everything I have ordered has always been satisfactory to me both in quality & with delivery! Easy to place an order & appreciate the variety of styles & logos to choose from.
Love the website for all school merchandise. Easy to order and fast delivery
LITTLE SLOW ON THE ORDER, NEED A WAY TO TALK TO A REAL PERSON ON THE PHONE A CUSTOMER SERVICE NUMBER
Service is great and delivery fast, product is excellent i always am happy with my purchases
Always prompt delivery and great product. Have purchased a few items from them and never disappointed.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members