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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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My granddaughter liked the shirt I ordered from here before
Easy to navigate & find just what I was looking for. Easy checkout, too.
Excellent product and fast deliver. I like the colors and quality of it
Easy to navigate and design clothing. Reasonable Pricing As Well.
Easy to use website design and great personalization options. Will visit again.
Ordering was easy, the sweatshirt was described and it was delivered on time
Quick great service with an easy to navigate website with lots of different options to choose from.
I have used this site before and it is awesome. Very easy to use and great quality
No complaints, Your store is very professional. The sweatshirt came just in time for Christmas Eve. I hope you do the same. Thanks
Love every item! Seems to run a little small but we made do. Thanks!
Very easy to use and I was able to find all the schools I was looking for.
It's great to get a decent shirt with your high school's name on it as a teacher
Website a little jerky. When I signed up for marketing notifications it cleared out all my shipping information
Easy ordering, great website and lots of choices. Gave as Christmas present to 87 year old man who graduated in 1955 and he was very pleased.
Very nice, customizable sweatshirts! I ordered two for my school, and a thicker one for a former basketball team.
Great selection and easy to navigate. Will use the next time I need anything.
Always order our school's swag from here, and love it, everytime!
Measurements online were not the same as in person. Ordering was easy and arrived timely.
Ordered several times everything was great. Fast delivery.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

