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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Everything went smoothly as did today. I can't believe you're asking me to provide more information.
Would like more options, somehow found more designs for my NAIA than my sisters D1. So only bought one item instead of the initially planned 2.
Fast, and items ordered were perfect. Items arrived on time.
Check out difficult as well--hard to figure out how to enter phone number so it would be valid
I loved the sweatshirt and I'm sure my granddaughter will love it too
Since our team isn't local, we can't buy any kind of fan gear in our area. Finding Prep Sportswear online has been a game changer for us. I order almost all of our collegiate football apparel from them and do not have any complaints!
My order was a gift for a friend and her newborn son. She loved the personalized jersey I bought for her little guy!
Time to update the wardrobe. The first shirts wore quite well so we are looking forward to the same experience this time around.
The sweatshirt was just what I was looking for and was shipped quickly.
The shirts were not as soft as expected and the sweatshirts run a little small
I'm hoping to receive this item within a few days but wasn't able to see options for faster delivery.
Good and timely service. Easy to locate and place order for this product
Got my Sister a Sweatshirt of her former school she taught at, that is now shuttered. Looks great!
I like the sweats I only wish they were a little better quality. I am happy with it at the on sale price I paid. If I had bought them at full price listed, I wouldn't be as happy.
Great site would use again. My order was very late and they took the shipping off of my order. Great customer service. I didn't even ask for that.
Very easy ordering process and item shipped really quickly.
Student liked sweatshirt. Very much. Perfect for the cold weather
I ordered a custom T shirt for my Dad for Christmas last year! He absolutely loved it!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members