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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Easy website to navigate will be purchasing from you again. Don't have anything else to add
My grandpa loved it! He's a Roger's Alumni and often talks about the school so having access to ordering online was a very special experience for us.
Thank you for your great service! The sweatshirts and prints were superior quality! I couldn't be happier!
Precise Order and delivery was on time! This is a great company to work with and their selection is
Outstanding!
Item took over 3 weeks to ship….
Used to have a teacher called Mrs Turtle. Strange looking woman but she tortoise well!
Great quality, made in a timely manner, and quick shipping!
Cool selection and love the personalized options! Received it fast and in time for my son's signing day!
Very easy👏👏👏 good job guys! The person I gifted the shirt with loved it!
The product is decent but the sizing is a little small they don't really run to the size
Great. Ordered XL shirts but it was a little too big.! So I'm ordering large shirts.
Communication was quick, and quality items showed up on time. Thank you!
I never received confirmation of my order. It was a bit stressful because the money was taken out of my bank. Thank goodness, I received my order.
Thank you.
Sizes are way too small compared to normal standards! I had to reorder a complete of the same items. We sized up, but that was NOT enough.
Ordered a custom baseball jersey for both my kids, it was fast and easy to customize and order.
It was not complicated but the product was just okay. The size large is too snug. Not worth $80
The shirts are great and just as I had expected. The only issue was that the delivery time was super long with this order
Took a month to come i ordered on jan 3 and it came uesterday jan 27
Screens froze and would then flash. Confirmation text/emails not working properly. Wouldn't accept my payment. I'm hoping that only 1 item was ordered!
Amazing experience. Got it and it absolutely love it. Very comfy and fits very well
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members