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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Orders take longer because items are custom made. Place order accordingly.
Excellent service that is fast and accurate! The shirt looks amazing!
Previous experience was pain free and easy with fast delivery and I really like the design choices when ordering.
The site was easy to use and had a great selection of spirit wear.
I ordered a sweatshirt for my granddaughter for Christmas. It came with with a Laccrosse logo as well as the Oneonta. The print was so tiny and I the description of the item it said nothing about lacrosse. She will never wear it.
Most everything went smoothly only you gave no indication on how long this will take, I almost did not order anything for that reason.
Very good experience overall I just would like for all of yalls apparel products to be american made in the future
So easy and fast! Fit perfectly and ready to cheer on my kids at their soccer games!
Ordering was super easy! I ordered a crew neck sweatshirt, it's really soft and fits great!
For the price I expected better quality. It's basically a iron on. I probably won't order here again.
I ordered something for my Sister in Louisiana, and it got there and she is ecstatic😁😁
Great prompt service and quality product. Would recommend
Ordering and shipment was easy and efficient. I wish I'd know the product was heat transfer because that's uncomfortable to wear and I would have skipped the t-shirt.
Order ******* neck of shirt out of shape and fabric thin ordered Jan 9 received Jan 22
I have submitted no feeling at this point until arrival
The sweatshirt quality is good however I was under the assumption the letters were embroidered and not pressed.
It was exactly what I wanted. And ordered.
School colors are great. Exactly matching
My order was great! Fit was as expected. Would order again! Thank you!
U guys are so fast and awesome. These are great gifts for my family
Great looking cap. Very professional looking. Easy order, quick delivery, good quality.
I ordered a sweatshirt and the writings on it fell off. I addressed customer service, they took care of it without hesitation. They didn't ask me to return the faulty sweatshirt.
The sizes run small…really small on two of the three products I got.
Also, it is difficult to constant this company to ask simple questions…you must have an "order": number…well, how about when I don't have one? I finally got through, but I didn't even know I did…terrible interface for contact.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members