On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very easy to navigate the website. Pleased with the product.
Our shopping experience was good. Ordering was easy and the order arrived quickly.
Great product, great service and great seller. Would recommend the seller and product to anyone.
Products inferior. Sizes are not true to scale. Very dissatisfied with customer service.
Bought for the entire family for Christmas and most of the order is not sized correctly and delayed shipping.
Website easy to use and quick. Good selections of better brands.
Great options, fast shipping, great print quality. Just wish the hoodie was a bit thicker.
The site was easy to navigate and I appreciate the communication with delivery. This is a gift for our granddaughter.
Ordered wrong size... My bad. But the shirts were good quality and arrived on time.
My shirt was paper thin & with the wrong logo! I have emailed them twice & no response. It wasn't worth the $60 I payed
Easy to order, and the product was exactly as described.
Good but expensive………………………,……………………………………………………….
I wasn't happy with the quality of the hoody and sizing is small. So with the shipping and duties to get the product in Canada it was very expensive and the hoody didn't even fit my son it was too small. I will not order from this company again
Nice, but a little thinner than I expected. Looks well
I didn't get an email confirmation after my order nor any update on how it was progressing. Aside from that, it went well.
I love the material! It's perfect! It came in the expected time and I will be ordering more items. The quality is great as well!
My wife was extremely happy with your product. Thank You Prep Sportswear!
Easy to order and shipped promptly. Item was as described.
It was easy to order and my item arrived on time, exactly how I wanted it.
No discount for email confirmation. There was a spot that said we would get discounted or free shipping for signing up our email but this was never received. Very happy with everything else.
No discount for email confirmation
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members