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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Very good! Provided details when one item needed to arrive later than others. Thank you!
PayPal would be nice for payment option. Faster mail service would be great
PayPal would be nice for payment option
The product is very nice. It was received timely, great quality. Thank you.
The company representative I worked with was absolutely wonderful as she strove to resolve the problem with my order. However, the reason this is not a 5-star review is because there is no company return policy: Prep Sportswear will replace or substitute an item, but there is no process by which money is returned to one's credit account in exchange.
Took about a month yet another piece came in two weeks
Easy and quick. Prices were reasonable. Good selection for color and style.
Great gave more options than campus bookstore.
Thanks
Got ln timely manner am pleased with the product
I
Everything came as ordered thank you Everything was in good shape thank you very much
Item was well made and we are extremely pleased. Thanks!
I would love to get my sons name and number on the back anyway that can happen?
The quality is poor. The large men's long sleeve is extremely thin and see through. Much different fit than the short sleeve large! Very poor quality. As bad as BSN
The shopping was a good experience.
All the items that I will need included in the merchandise that I need.
Ordering process was easy to use. Received product in timely fashion, very happy.
Delightful and speedy. Item was exactly as ordered.
Great company, great quality products, will order again the near future
Great company, great quality products
Quick and easy! I would order again. I'm going to tell our team!
Product arrived early. They are gifts so I don't know if they fit, yet.
Sweatshirt a little lighter than expected, but looks good. Pleased with the result.
I did not realize that it would take 2 weeks to process my order. Your Customer Service representative was rude and unprofessional!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members