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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It's was good and the site was nice i just wish that on the number in the back i could put more then two characters. Cuz my boy wrestles 120
Thank you for existing tbh I don't like the shirts I thought they would be thicker but everything else was fye :)) )
The product is paper thin and poorly made with cheap materials. Not nearly worth a third what I paid. I should be refunded.
The ordering process was straightforward and I received my shirt in a timely manner.
Thank you
Straightforward and easy ordering, quick delivery.
Cute designs, but the quality of the sweatshirt isn't that nice.
Product is fine, but delivery took a long time. This is a Christmas gift, and I'm glad I ordered in plenty of time.
It was good. The delivery took a little longer than I was hoping for, but the quality of the items seem good.
I liked the products and they came quickly. Nicely made and the colors were right on.
Received in timely fashion and I am pleased with my purchase
The shirt was done very nicely, however was much too small even after following the sizing and going up a size as suggested in other comments. However, the team outreached me very quickly to help.
Great customer service.
Only drawback is my white lettering on my red sweatshirt is a bit light and comes off as pink.
Website easy to navigate. Received items quickly and as described
From the order online to email updates...the experience was great!
Hi quality and Quick delivery! Thank you! Will be using in the future.
It was fast, easy and user friendly to use. I did feel like the shipping and process of making the merchandise took a very long process.
Received exactly what I ordered. And it came quicker than I expected! Thank you very pleasant experience.
It's not the same logo as my school. After wearing it out someone pointed out out
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members