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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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88,112 reviews

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Texas
2 reviews
0 helpful votes
Follow Pearla M.
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I didn't realize no refunds
January 29, 2025

I ordered 3 sweatshirts and didn't realize they were going to be sparkled. So wasted 60 bucks because my husband won't wear it! So now having to order another. My bad but sad no refunds! Or exchanges

Date of experience: January 18, 2025
North Carolina
3 reviews
0 helpful votes
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I am very glad to find the items I wanted, and the quality of the shirts is good

Date of experience: February 11, 2025
Virginia
1 review
0 helpful votes
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Pleased
January 27, 2025

My fellow coaches loved the gear and the fans in the stands loved it also

Date of experience: January 17, 2025
New York
1 review
0 helpful votes
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This purchase was a gift and the person liked it. That's all that matters to me, so would I buy again, the answer is yes.

Date of experience: January 17, 2025
North Dakota
1 review
0 helpful votes
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Easy to order, and have a lot of great options to choose from…hopefully shipping and timing is good

Date of experience: February 9, 2025
Colorado
1 review
0 helpful votes
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It was good, the sweatshirt was too small for my aunt. I ordered a 2X and apparently that was a little bit small for her. In that particular sweatshirt prep sportswear does not have a 3X.

Date of experience: January 15, 2025
Maryland
1 review
0 helpful votes
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Great site with so many options
January 25, 2025

Great site with so many options. The only hard thing about shopping is not spending a ton of money because you want to order EVERYTHING!

Date of experience: February 10, 2025
Virginia
1 review
0 helpful votes
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Great product at a Fair Price.
January 25, 2025

We are ordering a sweatshirt for our daughter. Because she liked the ones we purchased previously from PrepSportswear.

Date of experience: January 15, 2025
Pennsylvania
1 review
0 helpful votes
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Great stuff
January 25, 2025

This is the 3rd time I have bought HS gear from this sit. Easy to order and arrives fast.

Date of experience: January 14, 2025
District of Columbia
1 review
0 helpful votes
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Very good place to shop, my orders have always been fulfilled promptly and accurately. Thank you.

Date of experience: January 14, 2025
South Carolina
1 review
0 helpful votes
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I was extremely happy to find the website and that I could order my sweatshirt and tshirt from my high school, that has long ago closed! The shirts came fast and fit perfect.

Date of experience: January 14, 2025
Illinois
1 review
0 helpful votes
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I was very satisfied with my creating of my sweatshirt. And very satisfied with the quality of the shirt.

Date of experience: January 14, 2025
Georgia
2 reviews
0 helpful votes
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Quicker Shipping
January 24, 2025

I wish they would come sooner than previous orders. Items look fantastic though.

Date of experience: January 14, 2025
Georgia
1 review
0 helpful votes
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I thought the advertised price was fair when I thought it would have the name I entered on it; then the price went up more then I thought given that the 25% discount was applied, and it came without a name on it.
I understand that there's shipping and taxes and fees. I understand now that not every option comes with the player name. I would have had a better shopping experience if a) there had been some reference to how much extra would be added to the price tag at check out. It was a little depressing that I had a coupon that applied at checkout, and I was excited to see the price go down a little, or at least not go up by much, and it went up a substantial amount. When the at checkout price increase is more than typical such that this happens, I am often okay with this, but would have a better shopping experience if I had some forewarning.
And if b) There had been an indication that the style I had chosen did not have a player name. The option to type a player name in was still there and allowed me to type in a name. So I was excited when I got the package to see what the name looked like, and subsequently disappointed when it was not there. I would have preferred if the option would have been removed from the interface once I clicked the option for which it was not allowed, or at least grayed out. For all I know it may have been an option with the apparel I chose and just forgotten; a clearer indication would be much appreciated.

Despite all this I was very pleased with my order. I hope this does not give the impression that I'm unhappy, it was just a couple negative aspects of my experience that I hope can be rectified for future customers. I would have been willing to pay what I paid even had I known I'd be getting less than what I expected. The sweater looks great! It seems to be good quality. And it made for a much appreciated gift.

Date of experience: January 14, 2025
Arizona
1 review
0 helpful votes
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Great products, kind of pricy, but they seem to be good quality! Just a little thin for what I thought I was getting.

Date of experience: February 7, 2025
New Jersey
1 review
0 helpful votes
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Owner of store
January 24, 2025

I never get any discounts or credits for any sales of my items in store. Please check into this.

Date of experience: January 13, 2025
Virginia
1 review
0 helpful votes
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Great experience
January 24, 2025

Great experience. I was able to customize a few items that I was unable to find anywhere else. (This was an overall great experience, but I would appreciate the option to purchase larger sizes than 3x or 4x in the future if needed).

Date of experience: February 6, 2025
North Carolina
1 review
0 helpful votes
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Very satisfied with product and fit Delivery was close to the time it was promised.

Date of experience: January 13, 2025
Texas
1 review
0 helpful votes
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Not satisfied with the sweatshirt letters spaced way to far out! Just looks weird

Date of experience: January 13, 2025
Texas
1 review
0 helpful votes
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I like the premium option, because it's good quality fabric and is readily available!

Date of experience: February 6, 2025

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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