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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Always check for my grandkids' college sports apparel. Good selection & great quality with good prices. Quick delivery.
It was a quick and easy process! It was given as a gift and they loved their sweatshirt. Good quality and it turned out great.
Quality of product was good, personalization was correct and as expected
I ordered just before Christmas and was excited to learn that the sweatshirt would be printed and arrive in time for the holiday, which it did. I was slightly disappointed at the quality of the sweatshirt itself (thin material) but that is hard to judge online.
Nice product, arrived quickly, website very user friendly
Shirt ordered is well-made. Ordered more stuff (and different color) for future.
It was exactly what I asked for. I purchased two embroidered polos and one pullover sweatshirt, all with my school logo and name.
All went as was explained. I would order from Prep Sportswear again.
I was very excited to get my order. I ordered a football shirt for part of his Christmas gift. I was e en able to put his number on it. I had to look it up in our high school yearbook. Which was a Tasker as I had to locate them. This year we are going to our 50 class reunion and this will be a hit.
Always good experience when ordering from this site. Good material and delivery time
Sweatshirt was exactly as ordered. Thank you………………………………..
Items are nice but payment is a pain in the backside and would prefer Venmo or Paypal
Purchased same item last October for $45, now same item is $65
You didn't even include the custom part of the sweatshirt, thanks for nothing and wasting my time and money
It was smooth purchase. Purchased was received before Christmas as advised.
Quality college team clothes, enjoyed the selection for my school.
I liked how there was many options for different designs for each style of sweatshirt and i liked that i was able to put class of 29 on the back
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

