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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The website was fine and the overall experience was good enough that I would use again. I would have to say the overall quality (ok) was barely on par with the pricing (a little bit high comparatively) and hence the reason for my overall rating of average
Hoodie was a gift and it came in time for Christmas even though I ordered on Dec.17th! It is very nice.
I received our sweatshirts surprisingly fast with the holidays, order again for summer season.
Excellent quality, great customer service! Shipped in a timely manner as well
Great! Timely manner and great products! Shirts are 2 years old and still look great!
Too many steps for a simple purchase. And it took forever to get delivered. I tried ordering on December 22, and it wouldn't let me.
Ordered on Dec. 18th they said I would receive it by Dec. 24th. They did even better and had it to me on the 23rd. The sweatshirt looked great and was exactly what I was expecting. Great experience and will order from them again.
Good experience and the shirts looked great! I'd order from here again!
My step Granddaughter loved the hoodie. She was so excited to wear it to school this past Monday.
Thank you for such a great quality product.
Quick and easy, shirt and sweater made really well thank you again
Shipping was fast and the soccer jerseys are good quality. I would absolutely recommend them for custom jerseys.
Easy to pick out what you want and really good quality. I got a couple University of Hawaii sweatshirts and love the custom touch. I like these far better than anything else I've found online.
Quick service quality product.
Happy, with my order
Thank you
Incredible experience👍👍 very quality clothes and exactly as described
The item that I purchased was shipped promptly and the quality was very good.
Very happy with the product. Was exactly what i was looking for.
My son absolutely loves his personalized sweatshirt and wears it all the time. The price was reasonable and the sweatshirt was great quality. Delivery was very fast.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members