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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Order turnaround time was fantastic! I was able to get my order before Christmas and my husband loved his hoodie.
We received exactly the item we ordered, on time & excellent quality
Things just as ordered would use this site again. Had merch for the school we wanted
I was extremely happy with the quality of your merchandise.
Your Apple Pay doesn't work correctly. I tried placing the order twice before this one and it would charge my card but then it would say there was something wrong and wouldn't complete the order. Thankfully it refunded the same day back to my card both times, but it was worrying in the moment that I wouldn't get the money back.
Order came as expected and the item was true to description and quality.
My order did arrive in a timely manner, however, order was not completed. I customized my order with my Son last name Hammonds on the back of sweatshirt. Order wasn't complete, and last name never printed on the back. Since it was a Christmas gift for him, I didn't have time to return the item. Wasn't satisfied with this order experience!
My niece was thrilled, she cannot wait for the middle of January when school resumes she is an autism teacher... Thank you for your great gear! I'll let you know if any future orders are needed..
Always a happy custom with my purchases Never had a problem with the stuff I ordered
My order arrived on Christmas Eve. Just in time. I was pleased. I will use you again. Thanks so much! Ralph
Items shipped very fast. Good quality product and reasonable pricing. Items sized correctly on these hoodies. Kids loved them!
Order came in a proficient time. Value of the shirt I ordered was great quality.
Fair material see through will re order more would like to get are more shirts
It just went very smoothly. It was well packaged and delivery was quick.
Good experience, easy to use site. Reasonable prices………..
Easy process, and order came in timely manner. Please with my experience
Love the variety of schools represented. Hoping the quality matches
Excellent! Ordering was easy and delivery was speedy. We will definitely order again. I really liked being able to customize our gear.
It appeared that the U.S. Postal Service sent my package all the way across the country to the west coast only to have it sent back across the country to southwest Florida. This in no way reflected on the service that I received from Prep Sportswear. I probably should have ordered the next size up so that I don't feel like I have to air dry the shirt but if fits okay by doing that (my fault). Would purchase from Prep Sportswear again.
Very helpful and understanding. Had a situation with the post office worried about the site only being someone online to talk to and with in minutes had a new order on the way no questions asked.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members