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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Love it! Beautiful quality. The color pops out vibrantly. Thank you
This apparel is good quality and the print was beautiful. My order arrived really quickly esp for custom work. My son loves his hoodie and tshirt! His coaches were asking him where he got them. Everyone wanted them too!
It was great and the service was excellent. Received the gift in a short amount of time.
My grandson loves his school hoodie. Excellent delivery. I ordered a little over a week before Christmas and I had it before Christmas. Thank you for giving him a merry Christmas.
I had one very happy coach for Christmas who received the gift.
Personalized Polo with school monogram and coach under it.
Be cautious because size is not what it says! Also customer service is terrible. I reached out to them 3 weeks ago and they are just getting back to me. Terrible
Please ship this immediately I need this for my sons senior night Friday
Great I went to fix a mistake and it was 2 hours and 5 minutes and I had to buy a mistake my fault but I just needed a change and I couldn't change it. So a waste id $50
Love the ability to personalize your products. I have grandkids in sports and it is awesome to support them and show my spirit in personalized gear. Plus, these have been fantastic gifts for our family! I appreciate the prompt turnaround
Everything was easy to search and order. Plenty of options at the customer disposal always helps with design decisions as well.
Easy to order online, fast shipping, quality merchandise, very satisfied!
Ordering is easy and fast, merchandise is well made, and high quality, shipping time is fast.
My last order was awesome! This order my cart disappeared and when I went back to order what I wanted it was gone… not even an option? So frustrating
I really wanted Northwest Bearcats Marching Band.
Very happy with all of my items. Received in a timely manner! Even during the holidays. Will be using your company again
Easy to navigate website, customize, and order. I like the color options and pricing was fair.
Great product definitely will be ordering again thank you!
The two hoodies I ordered look great and was shipped to me in less than a week. Great quality!
Good quality, fast delivery, I am very pleased. Wish there had been a 12 months size.
Quality was excellent. The hat stated one size fits most. Was on the small side. Was more like a kids size.
A coupon code is as automatically applied at check out and I was unable to change it for a better code with 5% more off
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members