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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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88,112 reviews

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Idaho
1 review
0 helpful votes
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It met my expectations
July 25, 2022

It met my expectations. There were no delays or problems.

Date of experience: July 24, 2022
Massachusetts
1 review
0 helpful votes
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Everything was great with the purchase. Unfortunately he tee shirt material is a bit cheap.

Date of experience: July 24, 2022
Illinois
1 review
0 helpful votes
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Item arrived in good condition
July 24, 2022

Item arrived in good condition. Hat sat higher on my husband's head than we expected.

Date of experience: July 24, 2022
Massachusetts
1 review
0 helpful votes
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Great!
July 24, 2022

Great! Easy ordering and quality is great! Quick delivery

Date of experience: July 24, 2022
Florida
1 review
0 helpful votes
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It was a Great experience
July 24, 2022

It was a Great experience. The logo turned out great

Date of experience: July 24, 2022
Illinois
1 review
0 helpful votes
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Several color choices, easy checkout, and quick delivery!

Date of experience: July 23, 2022
Pennsylvania
1 review
0 helpful votes
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I had an item drop shipped to a friend and he received it super fast and loves it!

Date of experience: July 23, 2022
Ohio
1 review
0 helpful votes
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The unisex sweatshirt was not as loose fit as I though so i actually had to order again 2 sizes up. But its my favorite sweatshirt(s) now

Date of experience: July 23, 2022
Arizona
1 review
0 helpful votes
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Great ans fast service!
July 23, 2022

Great ans fast service! Thank you i appreciate your business.

Date of experience: July 23, 2022
Jamaica
1 review
0 helpful votes
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Great experience
July 23, 2022

Great experience. Will order again. I said I will order again

Date of experience: July 23, 2022
Mexico
1 review
0 helpful votes
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I was very happy with delivery time and item that I purchased.

Date of experience: July 22, 2022
Florida
1 review
0 helpful votes
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Easy site navigation and good user interface to be able to customize my order.

Date of experience: July 22, 2022
Pennsylvania
1 review
0 helpful votes
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Excellent customer service and speed of delivery! Shout out to Stephanie!

Date of experience: July 22, 2022
Virginia
1 review
0 helpful votes
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Easy to shop and design the item I was looking for

Date of experience: July 21, 2022
Georgia
1 review
0 helpful votes
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I would have liked to see pockets on these shirts.

Date of experience: July 21, 2022
Oregon
1 review
0 helpful votes
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Very easy and overall a good experience. Will shop here again.

Date of experience: July 21, 2022
California
1 review
0 helpful votes
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I had a great experience
July 21, 2022

I had a great experience. My shirt came quickly and was exactly as I had customized it.

Date of experience: July 21, 2022
Illinois
1 review
0 helpful votes
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Product looks good and variety of logos and colors.

Date of experience: July 21, 2022
Texas
1 review
0 helpful votes
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Very easy to do
July 21, 2022

Very easy to do. No problems. I have already placed an order for another shirt.

Date of experience: July 21, 2022
Idaho
1 review
0 helpful votes
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It's okay
August 20, 2022

It's okay. You should post the expected delivery date, though, as most people are buying items as a gift, and it's critical to know when the actually arrive, give or take. Also, your shipping charges should be more prominently posted prior to somone making their final buying decision.

Date of experience: July 21, 2022

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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