On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to order, delivered right away. Product is exactly what I ordered.
Easy, quick, convenient online design your own or use stock graphics. I would use Prep Sportswear again.
Great selection and easy shopping. Great service and fast shipping. And great products.
Represented my kid's school and sport in time for the first game! Yeah & we won!
We were surprised by how quickly we received the order!
I would give 5 stars, but disappointed there was not an option to send a message and/or gift card. I had to call the person I sent the gift to tell them it was from me.
Easy, quick, and efficient. Really liked the quality of the clothing.
Quick processing and delivery. The sweatshirt was a good quality product. I was pleased with it, and it made an excellent gift.
Excellent customer service!
I made a mistake in ordering, but I was given the correct one without any issues.
Thank tiu
I got exactly what I ordered! Love it! The ordering process was easy and quick. My order came in quickly as well! Great experience overall.
Everything came when expected and the quality was beyond my expectations. Thank you!
The website is easy to use, the shipment was received timely, and I like the products.
Quick shipment and product was in great condition.
It was okay. There was an issue with the shirt and it was replaced, but there was the same issue with the replacement. We're hoping, with washing the outline of the printed area will fade and not be so visible.
Excellent product and service! Would recommend to anybody!
Prep Sportswear serves up top shelf, pro quality gear at a fair price, with fast delivery. Really, no need to look anywhere else
Great Experience and great customer service. Thank you!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members