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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Awesome great amazing punctual comfy gorgeous love it
Great fast just what I expected. Perfect quality. Just like the picture demonstrated on the site.
It is nice quality clothing for good a good monetary value.
Fast and great merchandise! Easy to order…will do this again
It was too small but will give it to someone. May buy again if different styles are available.
The logos are great! Tee shirt hem came completely off after 1 wear and wash, though.
The cap I purchased could've been a bit smaller to shape head better
It wasn't clear when I ordered that lead times were as long as they were. This isn't a "stick it in a box and ship it" type of company. They make everything to order, which means lead times are longer. So ordering on the Monday before Father's Day isn't going to cut it for a gift.
Love that you can get hats from these old teams! High quality material! Customer service is outstanding!
I got exactly what I ordered and in a timely manner.
Great quality. Logo was perfect! Ordering was quick and easy.
Great product, easy to choose from the options and arrived quickly!
The products ordered were of great quality and the delivery was timely!
Easy to order, was quickly delivered. Good quality
One of the sweatshirts came to me defective. Got a replacement. But after a couple washes like the tag says, the screen print are starting to fade in color. Feel like I spent too much money for sweatshirts that probably won't last the fall
Package was delivered early and items came looking great!
Order came quick and looks great. Not the best quality cotton (thin and stiff) but still a good purchase.
We ordered a tshirt fir my daughter's boyfriend and there was a stain around the logo probably from the press. Notified the company by email and that night they advised me that a replacement would be sent! AWESOME customer service! My daughter's boyfriend loved the tshirt! Great quality!
Easy website to navigate. Delivery as expected on time.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members