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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Great company, very accommodating. Sweatshirt was made very well
Excellent service
Why do I need to answer with 50 characters
So bloody annoying. Please do not contact me again
Very easy to use and straight forward. 2 of the sweat top size is not the same as the other sweaters (one size smaller than suppose to be). So I have 2 sweaters that are paperweight.
Very easy to use and straight forward.
A very very Easy site to navigate and checkout was such a breeze. T shirts and shorts are great and everything that was ordered was delivered in a very timely manner. Very happy with the website and the school sprit gear and happy that can choose not only school name but many school sports as well as clubs
Everything ordered was of excellent quality! The graphics are beautiful and bright. I purchased several different styles of clothing (hoodies, short sleeves, and long sleeves) and different brands. Everything washed well and was true to size. Will definitely be ordering again!
Sweatshirt ran much smaller than expected. Will outgrow fast
Not real easy to navigate. Although I do a lot of online shopping yours is not the easiest to shop with.
This sweatshirt is great! It's such a thoughtful gift and I'm very happy with my purchase.
My son has always liked his school tees from this site.
Very easy to shop this site for my sons school tees.
Very easy to shop this site for my sons school tees.
Easy, was what I was looking for and a good price.
Great sweatshirt, my son loves it. Nothing more to report.
It didn't take long at all. I love them and may order more later on. Keep up the great job
Long sleeve shirt is very light! Worried that the material will break quickly but I like it as of right now.
Lots of options and the website is easy to use. I liked how you can see the customized product.
Easy and quick
Looks great. I ordered a size that turned out to be too small though.
Quality products but shipping is way too expensive
Everything fit well and overall it was a great experience!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

