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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Great! Easy to navigate and select and place the order.
Hard to view various options for logo and extras like track and field.
Was easy to use. Found exactly what I was looking for. Great quality and fast shipping. Was gift for a friend. Definitely a 5 star experience. Thank you.
All good. Quality and service are excellent. Thank you.
Order was fine, received as expected, fits well, good quality
Came quickly good quality. Daughter got her first teaching job ordered some school spirit for her as a congratulations gift.
Easy to order & purchase on this site. However, not ever design is offered on every style, not every school is represented on the site. That being said, it won't stop me from purchasing sweatshirts/tshirts from the site.
My son loves the tshirts and sweatshirts I've ordered for him. Quality is nice but, for my son, the items only last one season as he wears them about every day.
I've purchased from Prep Sportswear no less than 4 times. Fall sports are right around the corner…time for a new sweatshirt or two!
Easy to order and the product came quickly. The products are high quality.
My experience with Prep Sportswear was great. I am pleased with my purchase.
You can see that the press was too high and it shows everything on the shirt.
Love the many different styles of lettering and clothing
Easy, a lot to choose from received in a timely fashion
Great experience and had no issues with the ordering process
Found just what I was looking for and a great price!
Good customizing choices and color selections. High school I attended has recently had a name change so I was thrilled you still had the old high school name.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

