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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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88,112 reviews

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Michigan
1 review
0 helpful votes
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Great product
August 2, 2022

Great product. Fast delivery. Will order again.
Thank you.

Date of experience: August 2, 2022
Nebraska
1 review
0 helpful votes
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While I normally wear a men's XL in pretty much every t-shirt, the XL shirt I ordered was much too large; I apparently needed a men's Large. It's disappointing that there is no way to exchange for the smaller size. The shirt itself is high quality.

Date of experience: August 2, 2022
Texas
1 review
0 helpful votes
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Great quality and size was right on. Design was exactly as I chose. Delivery was faster than I thought it would be. I highly recommend this product and site.

Date of experience: August 2, 2022
Oregon
1 review
0 helpful votes
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Both my great niece and great nephew go to Wylie High School now. I'm going to their homecoming game on 22Sep. Thought it would be fun to surprise them and wear a Wylie t-shirt to the game (I'm from Oregon). This site made it SO easy to get exactly what I wanted.

Date of experience: August 2, 2022
South Carolina
1 review
0 helpful votes
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Easy to order and my order was processed band returned to me rapidly and correctly too!

Date of experience: August 2, 2022
Texas
1 review
0 helpful votes
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LOVE THE PERSONALIZATION THE QUALITY OF THE GARMENTS THE SPEED IN WHICH MY ORDER WAS PROCESSED AND DELIVERED

Date of experience: August 2, 2022
Massachusetts
1 review
0 helpful votes
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Appreciate the discount, allowed me to order for My son & I. Thanks

Date of experience: August 2, 2022
Michigan
1 review
0 helpful votes
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Great selection and great prices
August 2, 2022

Great selection and great prices. T-Shirts are super soft.

Date of experience: August 2, 2022
New York
1 review
0 helpful votes
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Extremely prompt and professional service. Very good quality Tshirts.

Date of experience: August 2, 2022
Massachusetts
1 review
0 helpful votes
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Great!
August 2, 2022

Great! I think the overall experience was pleasing.

Date of experience: August 1, 2022
Minnesota
1 review
0 helpful votes
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The fit of the womens shirt was more fitted and longer than expected. The yellow color was more orange yellow than expected

Date of experience: August 1, 2022
Illinois
2 reviews
0 helpful votes
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Excellent delivery time on merchandise wonderful customer service

Date of experience: August 1, 2022
Maine
1 review
0 helpful votes
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Great options for fan gear!
August 1, 2022

Great options for fan gear! Wonderful Customer Service!

Date of experience: August 1, 2022
New York
2 reviews
0 helpful votes
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Ordering was fast and easy and the item was as promised
August 1, 2022
Updated review

Ordering was fast and easy and the item was as promised

Date of experience: August 1, 2022

Kind of expensive
September 9, 2021
Previous review

Kind of expensive

Date of experience: September 9, 2021
New York
1 review
0 helpful votes
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Good quality, fuzzy on the interior, seems true to size. My son liked it!

Date of experience: July 31, 2022
Kansas
1 review
0 helpful votes
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Awesome experience!
August 1, 2022

Awesome experience! Would definitely recommend to anyone.

Date of experience: July 31, 2022
New York
1 review
0 helpful votes
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Quality products and fast shipping! We will be back!

Date of experience: July 31, 2022
Kentucky
2 reviews
0 helpful votes
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Very easy and found what we like to support our Grandson's school. Thank you

Date of experience: July 31, 2022
Alabama
1 review
0 helpful votes
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Thank you!
July 31, 2022

Thank you! Looks great! Easy order and delivery. Exactly as expected.

Date of experience: July 31, 2022
Illinois
1 review
0 helpful votes
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I never received a confirmation email on this order so I placed another order on 7/30. I tried to cancel the 7/30 order after my mail was delivered 2 hours later and the 7/26 order was received. I was unable to cancel the 7/30 order. Very confusing!

Date of experience: July 31, 2022

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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