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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I bought 2 Christmas presents from Prep Sportswear this year. I am very pleased with both.
Easy shopping, great quality- he was very pleased with his gift
Super easy. Absolutely love it! Created about 6-7 sweatshirts for Christmas gifts.
I expected a better quality item. The material was thin and the shirt was smaller than a typical 2XL. If i were to purchase another, I would get it from another vendor.
The sweatshirt was printed exactly as pictured, and it shipped fast!
Found what I wanted, had an issue with delivery but was corrected after I contacted company
The Website is easy to use, and the clothing is very nice quality. Very easy and convenient experience!
The shopping/ordering experience and process was easy and problem-free.
Terrible. Would never order from you again. Item arrived after Christmas which is unacceptable.
I ordered way in advance and it said on the website it would be delivered before.
Very good, I have no complaints about the merchandise that I ordered
Delivered before Christmas,unexpected surprise. Grand son likes it. Green a bit brighter than school colors but he doesn't care. Didn't receive 25% discount.
Fast and easy I received just what I ordered sizing was perfect and the item was beautiful my husband loved the sweatshirt
Easy to order, received my order in a timely manner, and they look fantastic! Will be placing more orders in the future.
Ordering was easy, specific, custom, and arrived sooner than promised, good quality, thank you!
Sweatshirt looked great! Loved the quality! My husband loved it! Will use Prep sportswear again!
My experience was great! I got my sweatshirts quickly and was able to give them as Christmas gifts!
I had chatted right away to change date on hoodie. Recieved a chat back, date had been changed. Received hoodie and the date had not been charged.
I was not happy with the size of my first sweatshirt when I received it! I was very impressed with the customer service to help fix my issue!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members