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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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There was an issue with their mobile site so they upgraded my shipping which allows me to get my order in time- great customer service. The shirt looked great.
I tried to purchase from my phone on Thursday but you can not enter a credit card on your mobile site. I had to wait til I got to a real computer and now my gift may not make it on time
Overall good, the original merchandise was printed incorrectly but your team fixed it.
Site was easy to order and arrived in a timely fashion.
I was so happy that I found this place. I'm a caregiver to a 93 old veteran. And he also served Alhambra Fire Dept. I searched and searched to find him tee and sweatshirt. I didn't receive sweatshirt I ordered some other dirt came. But his birthday was quick needed gift. And I was leaving town.
Easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy easy
It was fast shipping and nicely done. Nothing has been ripped on it.
I was looking for a dri-fit shirt and from the description, it sounded like the fabric would be light weight. When I received it, it was a cotton shirt. I contacted the company to exchange and they said I could not exchange it for a dri- fit shirt. I will not be shopping with them again.
Excellent, love the cloths, look forward to wear them to school
Very easy, fast service. The gift arrived at grandson's home very quickly. He was delighted with the GCU shirt. Thanks!
I've ordered for several years now, always satisfied with the product.
My order came super fast and I was very happy at how quickly it came!
Easy ordering, quick ship, great customer service!
Product was in great condition. No problem with delivery.
Very good! I loved how they were shipped and how fast the shipping was!
Very nice product and very great customer service. Will order soon again
Very easy process. It was received in a very timely manner, and the quality of the items was outstanding.
Good, product and fast shipping for our t shirts. I have washed mine a few times and so far it hasn't faded, shrunk a tiny bit but not enough to make it unwearable
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members