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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Everything from this seller is fake and a scam. I ordered (5) custom made T-shirt from this business and was charged $151.00. I received a pressed on stickers on the T-Shirts they made for me. The cheap plastic pressed on stickers were even pealing off the cheap $2.00 T-shirts they printed my orders on. They sold me each T-shirts from $37.00 to $41.00. What I paid for each T-shirt was not worth paying for that kind of materials and quality of work. I contacted them and they did nothing about it. They ruined our occasion and no one wore the T-shirt. I am not bot or paid person to write this review. You are welcome me and I will send you my email and phone number if you need anymore information. Please do not waste your money. They are misleading.
I bought shirts for my daughter and I since she was graduating from middle school. The shirts showed up within a reasonable amount of time and looked amazing! There were lots of choices for prints for this small middle school.
I've seen quite a few bad reviews so I'm very nervous as to how this order is going to go.
Good overall, would like to have had a few more options for certain merchandise.
I was very happy to receive my order in the time I did!
It was a typical online ordering process. Nothing outright negative as well as nothing outright positive.
Nice products with a wide variety of choices at reasonable prices.
Easy online shopping with a wide variety of items.
Good no issues with ordering and receiving my shirt.
It was great seeing all my options and shipping was impeccable.
Entire ordering process was easy and product arrived quick and looked great!
Ordering process was simple arrived timely great quality
I was a little worried as I needed the shirts by a certain date and it was not guaranteed. They ended up showing up 3 days prior to the date I needed them. I was so happy. All the shirts were of good quality and fit true to size.
Website is easy to navigate. Huge selection of Colleges, both 4 year and Junior to choose from! I have ordered from them before and will continue to order from Prep Sportswear!
Great product and quick service! My son loved both of his shirts!
Average... terribly made tshirt but will definitely wear it when not in public... hard too see what you're actually getting on line
I've ordered several pieces from this site and have been happy with all of them. I love that you can personalize for sports.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

