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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Really nice site and the ability to craft a specific design made it special
Great selection, allows me to support my old school
It was a very easy seamless process. The site was user friendly and the shipping was fast.
For the most part my experience was fairly pleasant.
I did not realize there was no XL so regrettably ordered the next size after large - & did not know you have a no return policy. I haven't shopped anywhere that u can't return
My selection was sent to me in a very reasonable time. Fit was spot on and of good quality.
Had some difficulty understanding why you asked for my zip code in the credit card line
Nice, Just Nice it's just like what I designed. Overall I just love the the quality and size correction.
The sample was exactly as the t-shirt looked when I received it in the mail!
It was exactly as I pictured in my mind. My roommate, dear friend and who I am a care giver to, was jealous that she could not afford one. Do you ever run 1/2 specials so I can order her one? Thank you for helping me remember those 4 years that were special when I saw that shirt in my arms!
Smooth, easy transaction. Item arrived quickly and is really nice quality.
Great selection and the discounts were great! Very fast delivery. Received it days ahead of initial proposed date.
Good quality, vibrant colors, and delivered when promised. Nice work!
I've ordered before and always have had a good experience.
All I can say is that they appear to be first-rate, legitimate products, and I was happy to received them.
I ordered and it was delivered. I don't know why this box is requesting 50 characters.
Love my order. However, one shirt I ordered a 2XL ladies t-shirt should have had the year 1971 on it, It came with 1970 printed on it. This was very disappointing but I knew it would be more trouble to return and try to get it corrected than to ignore it. I would not mind if you sent me a corrected t-shirt with the year 1971 printed on it. Thank youl
I love that I can purchase school shirts, etc. for my H. S. which was closed back in 1982.
Some of the stitching on a few hats were a little messy, almost like the order was rushed. But none of the parents complained. I would just make sure that for future orders, there's a quality check.
Easy checkout with Interesting options. Order came in timely.
Product arrived quick and as described. I'm super happy!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

