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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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88,112 reviews

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Illinois
1 review
0 helpful votes
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From shopping the website to order, delivery and receiving, everything went better than expected. The garments were displayed just as if I were shopping in person. Great quality and they were delivered in plenty of time before the game!

Date of experience: September 1, 2022
Connecticut
1 review
0 helpful votes
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Ordering was easy and the item I ordered came quickly. The T-shirt I ordered was soft and was very good quality!

Date of experience: September 1, 2022
Georgia
2 reviews
0 helpful votes
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The sizing of the tshirt runs really small. I ordered a large and it was way to small and I'm unable to wear it.

Date of experience: September 1, 2022
Illinois
1 review
0 helpful votes
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Website was a bit misleading
September 1, 2022

Website was a bit misleading. A certain style/color was advertised but when I went to choose that style/color it was not available. If that was not the case, would've given 5 stars

Date of experience: August 31, 2022
Arizona
1 review
0 helpful votes
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Very cute shirt but it did not fit me, I was so bummed. I ordered a medium and it fit like a small or even xsmall.

Date of experience: August 31, 2022
Texas
1 review
0 helpful votes
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Great it was awesome would definitely buy from them again

Date of experience: August 31, 2022
Washington
1 review
0 helpful votes
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My apparel came as requested
August 31, 2022

My apparel came as requested. It has all the designs that I was looking for. Thank you very much.

Date of experience: August 31, 2022
New Jersey
1 review
0 helpful votes
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I like about put in another order
August 31, 2022

I like about put in another order. The experience was good.

Date of experience: August 30, 2022
Massachusetts
1 review
0 helpful votes
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Very good experience
August 31, 2022

Very good experience
Will shop again
Easy to navigate

Date of experience: August 30, 2022
Alabama
3 reviews
0 helpful votes
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No issues with the order, product just as described and I received my order very quickly!

Date of experience: August 30, 2022
New York
1 review
0 helpful votes
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I love everything I ordered for my son. The quality was great and I also was happy everything came out as I hoped.

Date of experience: August 30, 2022
Oklahoma
1 review
0 helpful votes
Follow Shawn R.
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It's fast but the lettering on the shirt is not exactly centered or straight.

Date of experience: August 30, 2022
Ohio
1 review
0 helpful votes
Follow Jen O.
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Items shipped quickly and are high quality. Very satisfied with purchase.

Date of experience: August 30, 2022
California
1 review
0 helpful votes
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Easy to use
August 30, 2022

Easy to use. Good quality. Not able to customize product and no customer service to talk to.

Date of experience: August 30, 2022
California
1 review
0 helpful votes
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Flawless, with a fast delivery
August 30, 2022

Flawless, with a fast delivery. Very happy! Site was easy to navigate and checkout was easy.

Date of experience: August 29, 2022
Michigan
1 review
0 helpful votes
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No issues, easy, product was exactly as expected! We were pleased.

Date of experience: August 29, 2022
Pennsylvania
2 reviews
0 helpful votes
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I loved the quality and for the most part the designs. I wish there were ways to just get the ESSC logo without some of the other aspects like the year. It was nice to see the design though.

Date of experience: August 29, 2022
Canada
1 review
0 helpful votes
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Hello
August 29, 2022

Hello. Yes thank you I have received my order on time and everything was great. I wanted to let you know that Just recently I received an additional order in error. It belongs to someone else. So I have re-directed through the post and hopefully that person will receive it before school starts

Date of experience: August 29, 2022
Pennsylvania
1 review
0 helpful votes
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Good quality
August 29, 2022

Good quality. I thought shipping cost was a bit high.

Date of experience: August 28, 2022
Indiana
1 review
0 helpful votes
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T-shirt and sweatshirt designs are generic, not unique...
September 26, 2022
Updated review

T-shirt and sweatshirt designs are generic, not unique to my school. You're prices ain't cheap, either.

Date of experience: August 27, 2022

T-shirt and sweatshirt designs are generic, not unique...
September 11, 2022
Previous review

T-shirt and sweatshirt designs are generic, not unique to my school. You're prices ain't cheap, either.

Date of experience: August 12, 2022

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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