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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Good! Quick and easy. Merchandise is good quality too.
I like that Prep Sportswear has pretty much any school or sport logo you can think of. They offer so many different options for wear. I have purchased a super cute jersey shirt with my school logo and a comfy hooded sweatshirt that also has my school logo! While orders are made to order, I received my items within a short time from order placement.
I ordered a Youth XL tshirt. I guess now I know better as far the sizing, as it was super small.
I could have returned it, but didn't want to go though the hassle, so for $32 someone's little sister will have a tshirt.
Shirts are great for work. I didn't get my 30% off though.
Arms on the first order was too small and I received a replacement which made me smile
Quick & easy ordering process at a competitive price point.
Quick shipping, easy to order, got what I was looking for
Everything was great. It's was quick and easy with plenty of options to choose from.
Quality and great service. I was surprised when I asked about my order that they responded and the order was correct.
The shirts fit tighter than what I thought and I even ordered larger sizes
Great designs quality products. Comfortable shirts sweatshirts and hats
Great selection of clothing. Very comfy. Reasonably priced.
The iron-on decal is the size of the entire front of the shirt/sweatshirt, leaving a huge rectangle on your chest and a visible line of where the decal starts and stops. Embarassing to wear and cheap looking. Waste of $$.
And they run small- size up
Easy to order. True to size. Delivery was quite fast after ordering.
Received the shirt in a very timely manner! Excellent customer service.
It was very good. I will suggest to friends to buy from your company.
The online order was easy. The only thing I don't like is the fit of the kids shirts, they are really short and wide.
Fast shipping and product as described. Very happy with the overall order I received.
It was fine. No issues. Everything came exactly as I had ordered. One of the pairs of pants was too small but stuck with them since we had them embroidered. Other than that. I was an easy process.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

