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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Shopped for a T-shirt from my alma mater and looked around for a design and cut up women's T-shirt
Easy ordering and great quality products. Fast shipping also. My girls loved their surprise school spirit wear. All of their friends have asked where they got it.
The fit is true to size. The graphics are well done and colors are vibrant. It's a comfortable shirt. Just wish I could have had numbers placed on it.
Great seller of custom college wear. Shipped quick
Product was exactly as it appeared on-line. Good quality
The site is deceiving for those who are not entirely familiar with a school's mascot. I ordered for my grandchildren and the Tiger depicted is not the one used by the school. Now I'm stuck with a sweatshirt they won't wear. Only if you are 200%
Good experience! Fast shipping! Good quality! (Just a little too big)!
Great. I will be ordering again. Both of my kids really love the items purchased!
Followed up to ensure I received my items when I had questions regarding the order.
Imprint of the hot press was on the front of the shirt.
Very prompt delivery and good quality clothing. I would order from here again
Good customer service ……………$;$;$:$:$;$;$;$;$;$;$;$;$
Easy ordering process online, but the sizing is terrible. I ordered a men's 2X but in reality, it is a medium. No one in my house can fit a medium, but we are stuck with it because it was customized with my child's school name. If I can't rely on things to fit true to size, then I can't continue to support this company.
Cute polo but the fabric already started to fade. Bad quality of fabric.
Sweatshirt was received promptly and my daughter loved it!
Came quick and nice quality. True to size fit. Haven't washed it yet to determine shrinkage.
Great service! Thank you very much! I'm enjoying the clothing I got
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members