On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very satisfied with quality and quick shipping. Enjoy being able to order different items
I received my order exactly as I had ordered and deliverd within a decent time. I do wish the shirt was a dri-fit shirt but it is still good quality
Looks great. Arrived quickly and there's really not much else to say about that so I'll just say that and hope that I've gotten to 100 characters by now
I was very satisfied with my order great quality and fast service. I love it! I would highly recommend you purchasing from this website
Sometimes hard to checkout but love the products. Discounts are never what they say.
Good products and ships in a timely manner. Able to design what I wanted
Always been satisfied with the shirts, sweatshirts I purchased. Quality is superior and color is retained even after several washings.
Always get the best from Prep Sportswear. True to size and the printing is of great quality.
Very nice hoodie and the material is soft and durable. Fantastic hoodie that I will order more in the future.
Sportswear order was just as described! Good Prices and Fast Shipping! Good Quality! I special ordered mine to the exact style and looks like that which I I wore when I was in high school! Good Job!
Great School Merchandize! Great Quality! Easy Ordering Process!
I ordered what I thought was a sweatshirt in sweatshirt material. Instead the fabric is more like a nylon and the size is very skimpy. My grandson wears a Men's small and this fit was more fitted instead of loose and full like a sweatshirt should be.
Some of the shirts that I really liked were not in stock in my size.
Rec'd cancel notification-tried to order but n/available - can't figure out how to log in and see my orders
Sweatshirt arrived as expected, my son was pleased with the graphics. Size up, will shrink after washing and drying. Youth XL prewash 14 post wash 12.
Product came quickly and looks amazing! I absolutely love it and would recommend this place to anyone.
Great experience my package was on time and everything went well. You have a great website and excellent customer service I will most definitely do business with you again. The product fit good and I was pleased
We ordered three shirts with the same design in three different sizes and in three different colors and they were ALL exactly as we ordered!
Nice! I will order more. Thank you!
Good quality, good color and prefect design. Only the shipping time is a little long. Hopefully you can improve.
I ordered a shirt and it came out awesome! The quality is great and the logo is perfect! Fast shipping as well. I highly recommend ordering from this company.
Great. Quality is good. Prompt delivery and notification of delivery status. Packaging was good. 😊😊😊😊😊😊😊😊😊😊😊
So easy to order and complete my personalized information! Love the choices
Sometimes it takes too long to ship. The quality is good though and true to size.
The website asked for a name on this order. The "name" personalized the shirt we were buying. My son, as a HS Senior will not wear a personalized school shirt. Unbeknownst to me at the time but figured out later, the site didn't give a choice for that particular shirt to be bought without a personalization and it's not fair. I want to return it but it may be too late as his name's on it now. What a waste of $$.
Easy order process. Quality shirt. Fast delivery will recommend to friends. Plan to order again in future
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members