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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Very easy to find products I wanted in my children's sizes.
It was good but my son gave the wrong jersey number
Wide range of choices and colors. Quick order processing and delivery. Very satisfied.
It was great just wish they had extra small for women
Love the variety of the clothing. Gotta support my little cousins!
Fantastic product! Quick turn around. Great way to represent our school.
Great business to deal with. Delivery was prompt. Would recommend them highly. Product was well made also.
Shirts and sweatshirt look great. Thank you for the products.
One of the three items was incorrect and needs to be remade. The other two items were labeled incorrectly but don't need remade.
The shipping took much longer than advertised/anticipated and one shirt was fantastic - the other shirt has an embroidered patch that makes it stiff & uncomfortable.
Shipping was fast and the hat looked exactly like the picture. I am very pleased!
So many options to choose from and make anything custom.
It's so easy! Great quality and appropriate shipping time.
The website was fine but I was disappointed in the quality of the sweatshirt. I ended up ordering another from another site an will most likely throw this one from Prep away. Wast of money unfortunately.
I love the selection. Great experience. Grandson loves the jacket.
Received in a timely manner, in spite of some reviews stayed they never received their product.
Shopping was fine, but the long-sleeved tee we received was printed off-center :(
Item has the wrong acronym of the high school. Needs to be changed on the website to avoid defective products.
Great site, easy payment process, and quick delivery.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members