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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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My previous orders have always shipped quickly and the quality is excellent!
Quick turnaround and easy usage of the site! Lots of variety for each school!
Products are Great quality. Easy ordering process. A lot of options.
I graduated decades ago and I've been wanting a new college sweatshirt. I love that I can customize it! So fun!
Loved my purchase and received it in a timely manner considering the personalization
Good quality products!
I've ordered several items not only for myself, but for family members.
Everything runs very very small. Also requested Last name and number on back and it was not put on the jersey.
Great except for dad sweater. Don't like the white writing on grey sweatshirt. Really like how it was very easy to make the purchase.
I've ordered from here before and liked what I ordered. Good quality and a wide selection. This time, when I ordered, it would not accept my phone number. I had to put in *******555 in order to checkout.
I love everything I get from Prep and all the options. I have used them for high school and college one of a kind items. I get tons of compliments.
Plenty of good choices to select. Order was placed easily and received promptly within the delivery time promised.
Would not allow the 40% discount code for signing up for texts?
The hats I ordered were great. My wife loves the sweat she ordered. Our school doesn't do hats in our fundraiser apparel sale, so this site is my go to if i need/want a new school hat.
My shirt was delivered quickly, as promised. Lotsbof designs to choose from. My t-shirt is of good quality and l would use this seller again.
I love my custom sweatshirt and hat! Sweatshirt is on the light side, which has its pros and cons during March-April in MA. Will be referring them to friends and ordering again
I was disappointed I did not get the 40% off coupon it said I would get for signing up. It did not show up, I ordered anyways and I would say the quality is good. Everything came in the correct size and really soft. Id order again, especially if I got the coupon!
I was a little nervous to place an order but everything came super quick and was exactly what we expected!
I was ordering a t shirt for my 5oth High School reunion. When it arrived, the t shirt was good quality and the ordered arrived on time!
Very pleased with merchandise and how quickly we received it. Sizes run a little small so order a size bigger than usual
Very Good. This is a future Father's Day gift for my husband. I just wish there were more Maroon color choices as I only got to choose Red as the closest color in March. Desert Mountain's colors are Maroon, Gray and White. Thank you, Robin
It's getting better each time I make a purchase. The first time I made a purchase 2 years ago, it was slow and I wasn't getting any receipts or confirmation numbers back.
Good! I had ordered coats. It's been a few years ago now though.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members